The Arrow House's Online Review Report Card

This place really helped me to better myself

What was immediately apparent was the facilities are nicer than other treatment centers we were looking at. Some places looked pretty depressing and staff seemed pretty cold, but here felt much warmer and well maintained. If you're on the fence, I'd check it out in person and you'll see what I'm talking about. As a parent, it can be worrisome wondering how your kid might be doing. Thankfully, there are a lot of follow ups and if you trust the process, you'll see it's worth it. My daughter said she felt everyone was caring and supportive of her. I feel the same way. We had weekly family sessions and had to process a lot. It was hard but we appreciate that we had to address a lot of unspoken things. My daughter is able to share with more openness than before, and I'm working on not trying to solve everything. Definitely still a work in progress. But after all said and done, we are definitely happy with having chosen here!

We considered several places before sending our son to the Arrow House for residential treatment. It was, of course, a big decision. From the moment we walked through the door we knew it was the right place for us. The staff greeted us with a warm welcome. They took the time to listen to our story, learn about our son and answer any questions we had. Their program is well thought out, structured and professional. They provide a safe environment for therapy while also allowing the kids to interact, be themselves and enjoy free time together on weekend outings. My son was able to continue taking classes with the help of their educational director. His individual and family therapists were great - relatable, caring and knowledgable. I have nothing but good things to say about the entire staff at the Arrow House, from the therapists, to the nurses to the counselor mentors who spend countless hours with the kids. The support and camaraderie we experienced during the multi-family sessions was invaluable. They helped our son begin the road to recovery and we will be forever grateful for that.

Emily and her staff were amazing to work with. We did a big painting project at the Arrow House. The facility was really nice and well maintained. They take a lot of pride in their facility and their commitment to working with others.

I love what Arrow has done for my family and I, I was here from February to June of 2023 and since then I've achieved a year of sobriety. The staff really cared about me and were always willing to help. I've made so many great connections since I've been there, can't recommend Arrow enough!!

Staff clearly care for their clients. We had continuous communication, follow ups, and check ins. My kiddo initially said he would hate this place and that no one would understand him. This opinion changed quickly as he reported that this was the first place he felt heard and understood. After only a few weeks, he showed tremendous growth and stability! And while the journey isn't over, I feel he has a great chance at recovery now. Very very grateful. Awesome location, staff, treatment, and quality of care!

I had sent my 17 year old son to another residential treatment center 5 years ago, and it was a nightmare that only added to his existing trauma. My son is bipolar, alcoholic, and was completely out of control by July of this year. I had contacted the Arrow House in April so I had all the info on standby as I saw things spiraling out of control. When we ended up in the hospital at the end of June, I knew I had to get him in. I was so relieved they were able to get him in immediately. After 3 months in the Arrow House, he came home mentally stable and sober. Everyone there was amazing, and really care about the kids and families. This place was an answer to prayer.

I highly recommend The Arrow House. From the moment my daughter and I walked through the door they were kind and assuring everything would be okay. They work hard to make it a supportive environment that fosters the best version of yourself. They let my daughter be creative and find her own emotional outlets rather than forcing a specific type of therapy on her . They introduced her to many different forms of therapy including breath work which she still uses today. Thanks to the school at the Arrow House, she was able to graduate high school and is now in college living independently with the same skills she used at the Arrow House. The Arrow House continues to reach out and offer resources and alumni meetings.

My son was at Arrow house and I can’t say enough about the help and support we received. Our family grew and changed some much during our 90 day stay. Mike my sons personal Therpist helped him grow in ways I can’t even begin to explain and Sarah our family therpsit was so supportive, always available and amazing during our difficult time. The parents group on Saturdays was so supportive and helpful. The staff as a whole was amazing. The house was clean, the food was wonderful, the outings fun. I can’t say enough positive things about the Arrow house.

*Update* My daughter gained 23 lbs in 33 days at this facility. Expressing our concerns with the psychiatrist about her eating disorder, I'M SHOCKED THEY LET THIS HAPPEN!!! So far, not a great experience for my daughter. Expensive and ineffective in her treatment. They were confident they could help her yet there hasn't been much improvement. They've changed many of her medications at one time so I'm hesitant to say anything good about the place.