West Coast Dental Of Orange's Online Review Report Card
4.2
Average Star Rating
661
Total Reviews
63
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
West Coast Dental received 80.0% positive feedback, with patients praising the friendly staff, professionalism, and thorough explanations. However, 20.0% of the feedback was negative, primarily citing long wait times and disorganized management. Overall, the practice is valued for its patient care but needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of West Coast Dental Of Orange's Reviews
I never leave reviews, ever... but the team I got to have work with me today was amazing. From Rosie assisting me with finances and how to best approach what I desperately needed was top tier. Especially when it comes to this part of any visit, finances is always concerning. With Rosie she made things so simple and clear I knew exactly what I was paying for and what help was available for payment. Then she went a step even further and even helped me to make put a schedule for needed work, placing most urgent forward, and we came out with a system of work and payments that fit perfectly with my families budget. So big thanks to Rosie! Additionally Shannon was here to assist Dr. Zaky. She was the definition of what I would think of when it came to this position. She prepped as quickly as possible, always kept me in the loop, and made me feel comfortable. Her ability to build rapport and maintain professionalism was just amazing and seemed so natural. I felt so ready for my route canal and crowning, and this coming from a guy who needed this because my pain was so severe but my fear of dentists kept me away! Finally I want to say a huge thank you to Dr. Zaky. Absolutely incredible, so patient and calm, made every effort to make sure I was comfortable and able to communicate. I stopped often during this canal, and never once felt I was making my Dr feel frustrated or annoyed. If anything I felt bad, because in reality my Dr was so efficient and skilled here it really did not take as long as I figured (minus my stops) the procedure was so well explained and performed I officially am not nervous of coming to the dentist, and ensuring the support and health of this team moving forward. It took 1 visit to change 30 years of trepidation. I hope anyone who comes here has the opportunity to work with this wonderful team. I plan on spending my next 30-40 years coming back to this team. Thank you all!
Reviewed On Google
I’ve never had a bad experience here, all of the staff are so friendly and good at what they do. Dr Tony was very gentle and considerate while doing my fillings and crown prep, the assistant Megan was very kind as well. Shannon took my final impression and she was also very kind and gentle, I always know I’m in good hands when getting work done here.
Reviewed On Google
Went in for my 6 mo check up. Loved the team who worked on me today! Dr. Zaky was very thorough with the exam. Megan was very sweet taking the x-rays & Shannon was on-point taking my final impression.
Reviewed On Google
Great visit, everything went smooth and easy, and the staff is really nice, especially Shannon who was very kind and professional
Reviewed On Google
Shannon was amazing and took us in at short notice, the entire office staff is very friendly and provided great service. Thank You, Thank You
Reviewed On Google
I am a new patient and would recommend Dr. Abuja and Shannon. They are professional and explained the process before and after. Positive experience with there staff and procedures.
Reviewed On Google
Dr. Anuja and Shannon are amazing, they’ve helped me with any pain I’ve had and did so perfectly on my teeth, I love them
Reviewed On Google
The assistance Shannon was very nice friendly kind and helpful and was nice and a pleasure to talk to, and the doctor was nice and friendly too.
Reviewed On Google
Dr. Tony and Shannon gave me great care today!
Reviewed On Google
both doctors are excellent, talks throughout the process which makes me feel less nervous.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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