Channel Islands Surgicenter's Online Review Report Card

Had a recent colonoscopy from Dr. Rojany. The experience from the moment I walked in the door was great. What a fantastic staff that goes out of their way to assure the procedures are as smooth as can be. The place is immaculately clean and very easy to be comfortable in. Thanks to the staff for a job well done.

This place is amazing. I was fearful in the beginning. They are so competent in their procedure and so supportive of the patient. I needed an epidural but was scared of the pain. Didn’t have pain. The doctor is so experienced and competent that is hurt much less than a Covid vaccine. They have a great group who prepares you for you shot and takes care of you afterward. I have been there twice and had the same results twice Gloria Catherine Olson

I had my first visit for a procedure at this surgical center this month. I was a bit anxious about going to a new place but can happily report that I was very, very impressed with the superior staff. From the check in to wheelchair roll out--it was a very positive experience. This entire staff was in great synchrony from start to finish. The check in nurse was busy but very courteous and clear. Every nurse that I encountered from prep, to operation bay to recovery was caring, helpful, and very efficient with their respective tasks. Dr. Rojany was very kind and focused. Though there were other people prepping for procedures at same time--I felt completely managed. I have been in the health care field for over 40 years. I will say that I have never been part of a surgical center that was more organized and ready to care for the patients that arrived. I wholeheartedly recommend this center.

Billing department is a joke. After going rounds about my dual coverage they still refused to bill the secondary so I had a 200.00 co pay, they "discounted" to 160.00, which i paid. A year later I'm was sent to collections for the 40 dollars they discounted. They never sent another bill trying to collect the 40 dollar difference, just straight to collections. What a joke

I would like to personally think the entire staff at the Channel Islands surgery center They were so polite and kind and kept me from freaking out about my surgery today. Your professionalism and courteousness Made my procedure so much easier. Thank you all so much!

I was pleasantly surprised at how far the excellent treatment I received exceeded my expectations! All of the staff were caring, personable and competent in the extreme. The communication skills and manner that everyone used gave me a great deal of confidence and comfort from the moment I walked in. It has been a few months but I wanted to wait to write this review to see how I felt long term. Dr. Zhuang and her team earned every one of these five stars and more.

Friendly, professional, clean!

I have been to this surgicenter several times in the past 10 years and believe the care and concern given to patients by the medical staff is kind, thoughtful and considerate. The office staff is not. Recently I requested no anesthesia for a procedure that my insurance company had removed from my policy. Two days in advance of admittance and on the day of the admittance I asked 3 different staff persons to be certain that my doctor had noted that I was to receive conscious sedation instead. Never the less nothing was noted. I was given anesthesia and as promised, the insurance company did not pay. I am less concerned about the price tag than I am about the lack of concern exhibited by the surgicenter staff. I will never again feel I am completely safe in their care nor be able to rely on them to make decisions about my welfare.

Had a wonderful experience yesterday at CI Surgicenter. I was made to feel welcome from check-in until I left. The entire team of nurses were friendly and comforting, and seemed concerned only about my welfare. My questions were promptly answered, and I was made to feel as though I was their only patient that day! This facility deserves 10 stars; 5 for the place itself, and 5 more for the wonderful staff who did everything they could to make me feel well cared for.

Thank you to Tami,my RN, Marisela, Megan, Kathleen, and Orest. Wonderful experience. My Dr Zaghi was so caring and gentle, made me really relaxed and never felt any of my epidural injections.