Solar Urgent Care's Online Review Report Card

My “go-to” urgent care NO MATTER WHAT!! Great service and they are super fast at getting me in! The staff there are very polite and respectful to me and my son 200% even with all this Covid BS. They don’t judge and treat me and my son quick and get my son & me out and don’t leave us waiting In the doctors room. I’d rather come here than go be seen at a regular PCP.

I’ve been to this urgent care a couple times over the past couple years and they are usually great but my last visit wasn’t so great. The Dr was rude and was annoyed the whole time and didn’t really take much time to explain what was going on and before entering the room I heard them talking out in the hallway and the assistant said another earache and she said you’re joking me right. Maybe work in an er if you’re burnt out or tired of seeing the same thing everyday?

I went to the door for unit 100 from the office building side .  I was in a hurry because I broke my thumb and I was in a lot of pain. After knocking several times the girl told me that I cant come in I have to call in and get triaged. Because I was in pain I said all I wanted some help and she slammed the door my face.I was forced to go to another urgent care clinic.

Worst place ever. Don’t go

Im super picky about urgent cares and this is the only place I will go. They have great fast services and wonderful doctors.

Worst experience ever, they take your insurance, have you pay your co pay and later bill you in full when they should  tell you if they are covered or accept the insurance up front.Later they send you to collections for their lack of communication! Get a confirmation number from a reputable at your insurance stating this place is covered because they wont have the decency to tell you your group is not in network with them

I called ahead of time to see if they had accepted mediCaL here. They said that they did after 5 p.m. and but when I arrive taking me away picking that they dont pick medical if its active outside of Ventura County

Needless to say, getting sick in the midst of the Stay at Home order is unnerving enough, trying to get seen is the other problem. I called, let them know my symptoms and said I could come in.Ive taken my daughter there because its never really busy and now that Ive been seen there I will happily go back!

I went in and saw Joanie, the NP, for what has been a very rocky road for me.  I have/had so many things going on medically.  Over the past months I have had 5 other appointments with different kinds of doctors, trying to figure out what is going on.  Joanie is the only one that actually listened to me.  She was the only one that didnt rush me out of the office after 68 minutes.  She listened to me, showed genuine concern, asked questions, prescribed multiple medications/devices, and got me a referral to a pulmonologist is just a few days.  Her care and compassion is outstanding.  She is what a lot of other medical providers should strive to be.  Thank you, Joanie!

Worst urgent care, and did not resolve my issue, I was just referred to a doctor. Never going to this place again.Plus front desk was not friendly.

Solar urgent gave me the official report of my condition that Saint Johns couldn’t give me two days earlier.

Been to several Urgent Care locations in the Ventura Oxnard area and Solar my preferred location. The entire facility is incredibly clean and modern. You can tell they take pride in the facility. The staff were super kind and friendly and showed they really cared. Pretty easy access off the freeway, parking is rarely an issue. They are great with kids and another huge time saver is they can do x-rays right there in the office. No annoying referrals to get image work done somewhere else.

Today was a amazing day even though I cut my arm really bad I went in here for the first time and I would totally recommend this place doctor Jean Allen the most amazing doc she patch me up really professional thanks doc

This urgent care is always pleasant and clean. I have been here a few times in the past for myself and my husband and each time was well received.

Went in, got seen very quickly. I'm from a different state so was able to get a written prescription to take to a pharmacy. Everyone in the office was very friendly.

If you call, they have a real person answer the phone and talk to you! They work well and easily with the VA. The wait once I arrived took about 20 minutes and I was here about an hour. Had the same procedure elsewhere in the past and it was painful and grueling. Zero pain here, the doc explained everything and ensured I was comfortable. Great experience, easy, positive, clear and comfortable. Thank you!

Don't waste your time and money here. I was placed in a room with windows whose curtains couldn't fully cover them. My visit with Dr. Jean Allen consisted of phrases such as "I don't know," "hmm, I think," and "hmm, I guess" coming from her. She was brief and in a rush, which didn't make sense because the center was empty. She vaguely and dismissively responded to my questions and concerns. She carelessly "examined" me before attempting to prescribe things I had already been using. Very poor communication and she ended up attempting to "resolve" my questions and concerns in the lobby. She also advised me to do things other doctors advised me against doing. I am sure she violated HIPPA. I am also certain she mis-diagnosed me after going elsewhere.

Saw Dr. Raven today and very pleased with him and the entire staff was helpful and friendly. Very nice facility and well maintained. After filling out my paperwork, I was seen in just a couple of minutes. I am new to the area and so happy I found this place.

Read a review on yelp and google. Although a few miles from where I was staying, I was glad I chose Solar. The support staff members were friendly and accommodating. The registration process was uneventful and the wait time was minimal (middle of the week, mid-morning). The facility was clean! The doctor assigned to me was thorough and extremely pleasant, as well as the medical assistant. I would highly recommend this facility should you need immediate minor medical care.

My son had a reaction to a bite while we were camping not too far away. The Dr. we saw didn't even wash her hands before looking at the bite, she hardly looked at it, perscribed an IV antibiotic (which was obviously incorrect) and when the pharmacy called they were closed and I couldn't get the Rx corrected.