Garrison Family Medical Group's Online Review Report Card

My whole family sees 3 different Nurse Practitioners in the office and we love every one of them. They have gone out of their way several times to make sure we were well taken care of. I would recommend this office to anyone and everyone.

It was easy to get an appointment and the staff was very friendly. However the doctor was quite incompetent and made a blatantly false diagnosis after I went there with sporadic chest pain. We went through all kinds of tests, including blood samples, x-ray, ECG and ultrasound but the doctor appeared very insecure throughout the entire procedure.A follow-up visit at the cardiologist revealed that the diagnosis I got at garrison family medical centre lacked any substantiation.

Great staff and fast service! Everyon was so nice and polite and showed compassion.

Clean, friendly staff, organized and very nice experience.

I went in because I thought I had the flu. They quickly diagnosed and sent in the scripts to get me on the road to recovery. Wait times were the same as you’d expect at any doctor’s office. The staff was super pleasant and at least grinned at my awful jokes.

Called to make an appointment with Mrs. Wade. I talked with Ashley the receptionist. She was very rude putting me on hold before I could finish explaining to her what I needed from Mrs Wade. After three times of trying to explain myself she transferred me to the office manager’s voicemail. I called back and she either hung up or the line was disconnected. I called back a third time she put me on hold and when she answered I ask a simple question and she started the conversation very rudely. I had to be the professional one in the situation and talked to her calmly so I could get some service.This is the third time I’ve had a bad experience at this medical office. (first time with Ashley)Will never go here again. Go at your own risk. All I’m saying is expect this kind of treatment from them.

They are probably the best clinic caregivers I have ever had!Jennifer & Debbie are professional but warm & caring, and will go out if their way to care for you.Dr. Garrison saw me in the hospital, and I can assure you, that meant so much to me.Have recently moved, and cried when I left.You are in GOOD hands with this group !!

I absolutely love it here. The lady at the front desk is way kind! Sweetest ever! The nurses are always nice and caring. Love it

My first impression of this place is absolutely awful. I had an appointment, filled out the new patient packet at home and brought it with me, AND showed up 20 minutes early. Despite all of this, I waited a hour just to get called in to have my vitals done! I think this is preposterous, considered they only take PPO insurance and I have an appointment. I’ve now been waiting to see the PA for 30 minutes with no status update. Not a great way to make a first impression on a new patient.

Started getting random (unsolicited) text messages from this place and I don't even live in CA. When I called they wanted me to give my date is birth because apparently they have no way of knowing who they sent a message to. This must be some bogus place.