Garrison Family Medical Group's Online Review Report Card

My whole family sees 3 different Nurse Practitioners in the office and we love every one of them. They have gone out of their way several times to make sure we were well taken care of. I would recommend this office to anyone and everyone.

It was easy to get an appointment and the staff was very friendly. However the doctor was quite incompetent and made a blatantly false diagnosis after I went there with sporadic chest pain. We went through all kinds of tests, including blood samples, x-ray, ECG and ultrasound but the doctor appeared very insecure throughout the entire procedure.A follow-up visit at the cardiologist revealed that the diagnosis I got at garrison family medical centre lacked any substantiation.

The staff is friendly and the Doctors make you feel relaxed.

I went in because I thought I had the flu. They quickly diagnosed and sent in the scripts to get me on the road to recovery. Wait times were the same as you’d expect at any doctor’s office. The staff was super pleasant and at least grinned at my awful jokes.

Clean, friendly staff, organized and very nice experience.

Great staff and fast service! Everyon was so nice and polite and showed compassion.

I went to urgent care , there was a short wait the got right in . Every one was very nice and professional. I would definitely recommend.

I felt as if this staff is very bias against people of color. My opinion!!!

I was very blessed to see Dr. Cato on 1/18/2020 when my wife gave me the ultimatum that I was either going to Urgent Care or a Hospital. Dr Cato quickly diagnosed my very serious issue and administered multiple IVs and medication to bring my condition under control before releasing me with prescribed medication. Over the past two weeks I have received texts on 9 different occasions and 3 phone calls from Dr Cato (and 1 from Dr Garrison) checking on my progress. I am so impressed by the level of care and concern. Awesome experience.

We saw dr. Cota twice I the Urgent Care.We are very thankful for his diagnosis. Herequested blood and urine test for my husband.Dr. Cota follows up and sent my husband to thebest urologist at City of Hope. Thanks to dr. Cota my husband will have necessary surgery done fast. His professional approach will safe my husband life.

Excellent treatment from the attending physician. Great staff and the Doctor's diagnosis was right on the mark. Thank you, I am so grateful.

Started getting random (unsolicited) text messages from this place and I don't even live in CA. When I called they wanted me to give my date is birth because apparently they have no way of knowing who they sent a message to. This must be some bogus place.

My first impression of this place is absolutely awful. I had an appointment, filled out the new patient packet at home and brought it with me, AND showed up 20 minutes early. Despite all of this, I waited a hour just to get called in to have my vitals done! I think this is preposterous, considered they only take PPO insurance and I have an appointment. I’ve now been waiting to see the PA for 30 minutes with no status update. Not a great way to make a first impression on a new patient.

I absolutely love it here. The lady at the front desk is way kind! Sweetest ever! The nurses are always nice and caring. Love it

Called to make an appointment with Mrs. Wade. I talked with Ashley the receptionist. She was very rude putting me on hold before I could finish explaining to her what I needed from Mrs Wade. After three times of trying to explain myself she transferred me to the office manager’s voicemail. I called back and she either hung up or the line was disconnected. I called back a third time she put me on hold and when she answered I ask a simple question and she started the conversation very rudely. I had to be the professional one in the situation and talked to her calmly so I could get some service.This is the third time I’ve had a bad experience at this medical office. (first time with Ashley)Will never go here again. Go at your own risk. All I’m saying is expect this kind of treatment from them.

They are probably the best clinic caregivers I have ever had!Jennifer & Debbie are professional but warm & caring, and will go out if their way to care for you.Dr. Garrison saw me in the hospital, and I can assure you, that meant so much to me.Have recently moved, and cried when I left.You are in GOOD hands with this group !!

The staff is friendly and attentive and knowledgeable. The physician assistant that assisted me was very knowledgeable and what my ailments were and quickly diagnosed what I needed to do in order to get better.

Swift and friendly staff.

I go here every time i'm something is wrong and everyone there is super nice and understanding. I have never had a bad experience there.

Long wait