Select Physical Therapy - Palo Alto's Online Review Report Card
Select Physical Therapy - Palo Alto
2.0
Average Star Rating
353
Total Reviews
18
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Select Physical Therapy received 36.8% positive feedback, with patients praising the therapists' expertise, supportive staff, and effective treatments. However, 63.2% of the feedback was negative, primarily citing billing issues and poor administrative communication. Overall, the practice delivers quality care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Select Physical Therapy - Palo Alto's Reviews
excellent therapist. caring person
I have been going to Select Physical Therapy for awhile. All the PT and PTA are great and caring. I want to give a special shout out Tracey Craig . She very helpful and knowledge. I can’t say enough how she assist with easing your pain and her dedication. The Adm staff so helpful and friendly. Weston office you are the best
Horrible experience. Had an extremely painful injury to my dominant hand (extensor digitorum) that was causing 9/10 pain from my fingertip to elbow. Clinic was not busy they were socializing when I came in and joking. Receptionist insisted that I fill out numerous paper forms with no help in spite of the injury to my dominant hand and when I asked for help with the forms she said they didn’t offer that. I sat down and struggled to attempt them with my left hand then she eventually grudgingly helped me. Therapist was also extremely rude. Wouldn’t recommend them to anyone under any circumstances. I worked at a pt clinic as a receptionist in college and used to frequently help patients with their forms if they asked no matter if there injury was to the hand or not. No compassion to be had here unless you come in to socialize regularly I guess.
I was injured during the 5 sessions I had there. I went I n with instability in my SI joints and a bulging disc. After my 5th session, I could barely walk. Turns out the disc had fully herniated. From there it was an excruciating journey to full rupture and Cauda Equina...a fully threatening condition requiring emergency surgery. The care was well intended but contraindicated. Turns out, you don't put a bulging disc into flexion. This was unbelievable bad judgement.
I had a billing issue. Every time I called, I was just given a different number to call until it ended up full circle and I was given the number I initially called. I emailed to inquire about it three seperate times and never got any kind of response, other than the automated texts and emails telling me I still had a balance due. The therapist was great and did help with my pain, but the lack of communication I received when it was all over with will make me not want to go back.
I highly recommend Select Physical Therapy (North Castle Rock). Emily O. gave me the best regimen for my SI joint pain and pelvic stability. Her guidance and recommendations greatly improved my quality of life and pain management without medication. Thank you, Emily.
Hands down the best PT I've ever had. Came in for a sports related back injury that I have had in the past (am 25, spent 2 years recovering from same injury back in high school) and was pretty much fully recovered within 3 months. Tried 4 other physical therapists in the area and all Select locations were by far the best. Everyone was very supportive and competent, efficient and gave good advice. Worked with different therapists that tried different things so I picked up on different approaches, all effective. Make sure to do your exercises!
I have had a work injury for over 4 years, the injury in my hand is painful and it limits my capacities. Since I been treated by Sofia Weiss, I had experienced less pain and the mobility is improving in my hand and wrist. Great OT, highly recommended. I have had 2-3 OT for this injury and so far has been the best and the most effective.
Niyati Rajesh Mehra is an excellent physical therapist in Select Physical Therapy , Palo Alto, She is vey devoted. knowledgeable therapist. I.am improving fast after my total knee replacement surgery .
Would not recommend this physical therapist. I was not happy with the care that I received from the front desk or the PT. I’m also not happy with the results. There are a lot of other physical therapist in town, try a different one that will care about you more.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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