Huntington Health Physicians's Online Review Report Card

Just wanted to give props to Dr. My-Linh Truong. One of the best doctors I've had. She takes a lot of time and thought with each of my appointments and listens and is very nice. Very nice! I've never had any issues with bills and have always enjoyed my appointments with Dr. My-Linh Truong. She seems like maybe she's the best one at this group based on reviews. I can't speak about the other doctors, she's the only one I've seen, but her and her assistant, which I believe is a nurse, Nancy, and any backups and assistants I've encountered have all been really nice. The front desk staff seemed typical and pleasant as well - maybe a little on the slow side, but I don't really expect much from a busy doctor's office - that's life. Dr. My-Linh Truong is great! The pharmacy below is also good. Would be 5 stars if: 1) their parking lot was better and 2) could get a quicker appointment when needed and 3) if there weren't so many patients lining up at the front desk. Maybe too many doctors for such a small office, but it's not that big of a deal. Not really a problem. So far so good.

I recently saw Allison Curtis, NP for the first time after experiencing some testicular pain. I first called the office on the Sunday during their on-call hours. Thank god that the on-call physician was my internist Dr. Miller; he gave me two options, 1) go to Urgent Care 2) see Allison the next day during the morning. I went with Allison and he made sure I was seen in the morning by her. I did call the office on Monday to let them know I will be coming in to see Allison as Dr. Miller said I could while he was on call, they told me he notified the office staff that I would be coming in to see her. I feel guilty in saying this but I liked Allison better than Dr. Miller (note Dr. Miller has a superb bedside manner) as she is great at care coordination. She ordered me a STAT Ultrasound and did a UA in the office in which she sent to LabCorp. She got back to me the same day with Ultrasound report and made sure I was able to follow-up with a Urologist the same week. In all, being a NP Allison has great knowledge in medicine and has great people skills and coordination; I definitely will see her when needed in addition to Dr. Miller.

Everything from the Doctor (Stuart Miller) to the Call center representative was terrible.  Sometimes I will ask the doctor a question and he stares at me and doesnt answer my question.One time he got up and walked out of the room and never came back.  I didnt even have a chance to discuss any of my health concerns with him.I was pressured to get a flu shot there in October of 2020.  shot left a lump on my arm and discoloration of the skin.  I didnt notice until April 2021 because its in an area thats hard to see.  Brought it to Drs attention he said dont worry about it.  I ask again and he just stares at me and doesnt answer the question.  Only time ever doctor expressed a willingness to be helpful was when he found out I didnt have a covid jab.  He offered to answer any questions I had about covid but I told him I dont have any questions about covid.  All the questions I do have about anything else unrelated to covid goes un answered.   Another time I went in again and saw the nurse practitioner. told her doctor told me not to worry about the lump created about the flu shot and she insinuated that it was my fault and not a lump created by the flu shot which is completely false.  Doctor doesnt seem to care at all about my questions and concerns.  Shows very little interest to look into or address any of my concerns.  Its as if he only gets paid to push covid covid covid and nothing else.  What started out as one problem is now multiple problems because the initial problem was/is not resolved or left untreated and health problems begin to accumulate and pile up.  Nothing gets resolved. There is no effort to follow up or actually resolve any problem from small to big.   Lots of office mistakes. The online portal is full of inaccurate information about my health such as medical conditions or medications being taken. Too much to say here but hopefully you get the idea.The opposite of "Heroes" in my experience. Unfortunately its gotten to the point where I feel like Im being discriminated against for something.  Have to find another doctor now and start the process all over again.  Such a hassle.

I would not trust these people to treat my cat.much less treat humans. They are all old and ignorant. Caught them lying to me 3 times.

I’ve been seeing Dr Truong for years and feel so safe with her. She has incredible bedside manner and really cares about me as a patient. I highly recommend her as a primary care doctor!

They mean well but have a lot of trouble completing basic tasks such as submitting referrals and returning phone calls. EDIT: They messed up my referral AGAIN. I wish I could give negative stars.

My doctor visit with Stuart Miller was fairly decent for a first visit. With more and more doctor offices now seeing you as a dollar sign and not a patient/individual looking for help, my expectations are usually low. I was following up with a prescription that had not been filled and was told that I had to contact the pharmacy to get the doctor office to send them a prescription. Huh??? The person on the line kept on trying to either change the subject or deny helping me. Once she tried to change the subject asking if I had gotten an appointment with a different doctor. I did not, and this had nothing to do with the prescriptions that had not been filled or sent to a pharmacy a month ago, when I met with my doctor. One of the main functions of a doctor's office is to provide prescriptions for medications. Treating a patient like they are a nuisance for asking to follow up on a prescription and to send to a different pharmacy should not cause a big strain to your office. The mail away pharmacy that I had been using said they could not confirm with the doctor's office (HHP-Madison ) and would not fill my other two prescriptions. This was my first visit with Huntington Health Physicians at Madison. My visit with Dr. Stuart Miller was fine but this encounter with his office staff left me with a horrible off put attitude. I even had to raise my voice telling her to stop as she kept trying to tell me she couldn't help me when sending a prescription to a pharmacy. I just wanted to pass along my unpleasant encounter with the staff. This type of attitude works great with a cable provider or phone service, but doesn't really work with a doctor's office. I just lowered my review to one star due to the fact that the person at the Madison office messed up the prescription order sent to the pharmacy. No worries, I will find another doctor's office.

I have been a Huntington Health Physicians patients for years; I just transitioned from pediatrics to internal medicine last year. I see Stuart C. Miller, MD and I couldn't ask anyone greater to be my doctor. Dr. Miller takes his time to make sure you understand your treatment, test results, and follow up plans. He even has personally called me at home regarding pending test results or if he has questions about something that I had done by one of my other doctors; such a personal touch of customer service and rare since a lot of doctors usually have their assistants do most of that work. I will note I have had some billing coding issues regarding my labs so that's why I've docked off one star. I appreciate how Dr. Miller has experience with college students (my age group) as he previously worked at Caltech's student health center. He also recommends to see Allison Curtis, NP for any non urgent health issues if he is unavailable. I really love the building as well as it's from the 40's and has a retro atmosphere. The office is very clean. I will definitely refer anyone to HHP Madison.

The only hesitation I have in giving Dr. Truong a great review is that everyone will want to go to her and I will never be able to get to see her. LOL.  She deserves a great review as she is a great Physician.  She listened carefully to me and never makes one feel rushed.  She asks the right questions and is understanding and thorough.  I was referred to her and am so very glad.  She really is a wonderful Doctor.

I can't begin to stress how happy I am that I came across Dr. Truong. She is knowledgeable, professional, patient,  kind, and actually listens to what I have to say. I suffer from chronic health issues and unfortunately I've had my share of horribly inept doctors and traumatizing appointments. This is why I am incredibly relieved to finally have a primary doctor that I can really trust and who can help me navigate my health concerns. An absolute gem!