Jeffrey C. Hong's Online Review Report Card

Dr Hong is great. His staff, however, not the best. Had/having a very frustrating situation with getting my glasses made properly, and now even getting my prescription emailed to me is proving to be an extreme hassle. Office always closes earlier than posted as well.

Dr. Hong is one of very few doctors I've encountered who is knowledgeable/competent as well as genuine. He's not upsell-y and doesn't try to promote weird new "medical" products like I've experienced with previous ones. His bedside manners aren't what you would consider the most chirpy upbeat kind but is more than pleasant enough. I don't need a doc who can sing me a whole song, just one who can solve my problem. Very straight forward and competent. I could see the complaints with the staff but it's gotten a lot better. Would recommend!

Dr. Jeffrey C. Hong to the rescue!!!Last month, my left eye was infected. It was red, slightly burning and swollen. Glamourous, right???Located inside the Huntington Medical Plaza, which was conveniently located right across from my primary care physician's building. Once you enter the parking structure, the Huntington Medical Plaza is right behind it.Parking: Enter on Bellefontaine Street. Paid parking structure to your right with the building number "800" in large green colors. Otherwise, there's free street parking if you can find one. I was lucky enough to find street parking on both my visits.I tried scheduling an appointment with my original Ophthalmologist, but her office informed me that she was on vacation for two weeks and there was no backup Ophthalmologist available in case her clients needed her. I then tried calling my Optometrist's office, but they were closed on Thursdays, urgh! That's when I turned to my trusty Yelp. I started Yelping down the line of the closes Ophthalmologists near me and either they were booked up or the Ophthalmologist was out of the office. With one last attempted, Dr. Hong's team came to my rescue, yay!!!Yolanda, the front desk receptionist was awesome! She was polite, professional and was able to schedule me that same day, woohoo!!! I came in, filled out the necessary medical paperwork, paid my copay and was able to see Dr. Hong afterwards. Another female staffer, who also assisted me on my follow up visit was sweet and professional too. Dr. Hong was nice, professional and very straightforward with trying to diagnosis my left eye. He asked me questions on how it happened, checked my eyes, eyelids and then came to a diagnosis. He then prescribed me steroid eyes drops that I had to use for the next two weeks while wearing glasses. Four days later, I followed up with Dr. Hong to see how my eyes were reacting to the steroid drops. It was working, though I did mentioned that my left eye was slightly blurrier than my right eye. Dr. Hong assured me that it will go away once my left eye healed and it did!The steriod drops worked wonderfully! Dr. Hong gave me the green light to have my eyes dilated the following week with my Optometrist and I passed with flying colors, yay! By the end of April, my left eye was completely healed and it was crystal clear again. I am back to wearing contacts and alternating with glasses at night. Also, using the artificial tears to keep my eyes moist and refreshed either during the day or before bedtime. Overall, I highly recommend Dr. Hong for any eye troubles that you might encounter. Thanks again, Dr. Hong!!!

The front office staff was wonderful very cordial very friendly. The doctor was amazing. He spent so much time with me explaining everything, testing my eyes letting me know the pros and cons. He generally was concerned. I felt he had my very best interest at heart. I am definitely going to have my cataract surgery with him. So knowledgeable and has a newest and latest in technology.

Great Doctor and Front Office Staff I would recommend visiting and getting your issues taken care of with Dr. Hong.

Great doctor! He was very knowledgeable and friendly, and most importantly took the time to patiently answer all my questions. His staff were also terrific. I'd definitely go back and would not hesitate to recommend him to others.

I saw Dr. Hong for my dry eye condition. For the last five years, my dry eyes have been getting worse to the point that I could not have a conversation with someone without blinking and closing my eyes. At work, I had to constantly let people know that I am not trying to be rude or falling asleep. Dr. Hong patiently listened to my symptomes, empathized with my situation and told me about the different treatment options. Last week, I opted to have Dr. Hong place punctal plugs in both of my eyes. I am so pleased with the result that I am writing this google review. I recommend him highly.

We’ve been seeing Dr. Hong for years. I appreciate his focus on the health of my eyes. As I go through middle age, he spends time explaining my options for reading and distance vision. And we really like the support staff at the office.

Excellent service! All the staff is very friendly, especially Lauren, the one who performed my eye exam was very patient and precise. I love my glasses! I will definitely recommend this place to my friends.

I have been seeing Dr. Hong for several years. He is thorough, kind, patient, and very competent. My cataract surgery went very well, and I now see better than I ever have before. He takes his time with me, answers all questions, and explains everything thoroughly. I recommend him highly.