West Coast Dental Of Pico Rivera's Online Review Report Card
West Coast Dental Of Pico Rivera
3.7
Average Star Rating
860
Total Reviews
70
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
West Coast Dental received 66.0% positive feedback, with patients praising the friendly staff, caring service, and professionalism. However, 34.0% of the feedback was negative, primarily citing long wait times, poor communication, and overcharging. Overall, the practice is appreciated for its welcoming environment, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of West Coast Dental Of Pico Rivera's Reviews
Was operated on by Dr. Terzian and Roxie Aracely. Were both very attentive and made sure I was good every step of the way. Procedure was quick and painless
Reviewed On Google
Dr. Ali, Gracie, and Andrea helped me during my checkup/cleaning and with my first appointment for an inlay. They were all very informative and attentive during each appointment! Reception staff were kind as well with delays regarding my insurance. Overall great experience.
Reviewed On Google
i went in for a 6 month check up. the staff here are amazing people. friendly and easy going. they treat you with kindness and gave me full attention while i was there. andrea and maria are great staff made me feel at home. dentist kyle took good care of me. i would definitely recommend you guys to stop by and give them a visit . you will be sastify with their service . great team guys ..much appreciated !!
Reviewed On Yelp
I transferred to this office due to mine closing down in ELA. I was able to get an appointment fast, the office was clean and the wait wasn't bad. Shot out to the Office Manager Margarita and the Dental Assistant Manny, they went above and beyond for me and they are not only great employees but kind hearted humans! I have bad anxiety at the dentist and began crying after being diagnosed. Margarita took the time to gently explain the costs and procedures. She made me feel extremely comfortable in the office. Manny was very encouraging and extremely kind to me while I was crying. I appreciate them both so much! Xray: the girl who took my x-ray was quiet and seemed like she just wanted me to stop explaining what I was experiencing after she had asked LOL she also seemed to be irritated and in a rush to clock out. Dr Lai: professional and to the point. He completed the procedure in very timely manner. I will continue to come to this office. Margarita and Manny thank you again.
Reviewed On Yelp
Primer ves de esta en esta oficina y todos son muy amables especialmente Erika y Brenda pero el Dr. Mina y Lea que me limpio los dientes muy amable y siente bien estando aquí si los recomiendo gracias
Reviewed On Yelp
Muy amables
Reviewed On Google
I am beyond happy with the services I received today,from the minute I walked in Erika greeted me very welcoming,all the way to the back gabby the financial lady worked with me and made it happen for me,and a big shout out to Andrea she made me feel very comfortable and was extremely caring.i highly recommend this place,hats off to all of you wonderful ladies
Reviewed On Google
It was my first time as a new patient here. I had looked at all the reviews multiple times when deciding whether to come or not and the determining factor was Andrea! She is truly passionate about her work and is patient. She explained everything carefully and reassured me the entire time. I felt like I was in good hands with her and was super comfortable. The rest of the staff that I encountered was also very friendly and answered all questions or concerns thoroughly. They were able to accommodate me with appointments. Everyone explained each process step by step for me. I didn't feel pressured to get any work done that I didn't want. They focused on what I truly needed and wanted that day. I'm really glad I went with this place!
Reviewed On Yelp
This was a great place to get my cleaning done. The customer service was phenomenal and I would highly recommend to anyone in the area.
Reviewed On Google
Dr Ali worked on my crowns very good job, good hand and patient. Andrew excellent assistant, very thoughtful. Thank you and both and the staff as well.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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