Pomona Community Health's Online Review Report Card
Pomona Community Health
2
Average Star Rating
103
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Pomona Community Health's Reviews
good luck trying to get someone to answer the phone. the doctor is great, the front desk either needs more people or to be trained better.
Nothing wrong with clinic it’s the front desk staff who are lazy ! Don’t Answer or leave you on hold/ hang up in your face . They need to replace those lazy broads who don’t want to work
Once you get an appointment the doctors are great, they know what they are talking about and take good care of you, BUT there's a huge problem when you call. My last visit 2 WEEKS AGO I was "prescribed" a steroid cream for my eczema. My pharmacy advised that they never received the prescription, which always gets sent electronically, never has been a problem with that before. So, I have been trying to get a hold of the clinic every time someone answers they say Park Tree please hold, no time to respond and they put you on hold. I patiently wait on hold FOREVER and nothing. Today I waited 45 mins just for someone to answer and hang up on me. I immediately called back and its 4:22pm and now the machine says thank you for calling we are currently closed!!! Here I am stuck with my eczema and no prescription. Horrible service I work in office environment, and I never treat my customers like that not even on our busiest days. So, upsetting I will be looking for a new clinic!!!!
Low quality service, wrong information, long wait times.
I have been calling since they open for an hour with no answer.
You won't be happy going here.
Yo e ido 3 veces y las 3 veces me atienden A la hora de la cita que me dicen. Me an atendido muy bien las secretarias ,enfermeras y doctores muy amables y especialmente el joven que saca la sangre para los análisis cual quier pregunta nos contesta y todos muy serviciales Espero que por los anteriores comentarios será otro personal. Por mi parte los recomiendo y los felicito a todos los trabajadores de esa clínica
I would give them ZERO stars if possible . Extremely poor service all the way around! They are more concerned with meeting their quota than offering appropriate care! I would NOT recommend these clinics.
Located Next to Indoor Valley Swapmeet, staff are ok, different doctors everytime you go, be careful of vehicles as the people driving DO NOT CARE FOR PEDESTRIANS, REFERRED BY MEDI-CAL
had to switch doctors today. they didn't even acknowledge me. no thanks
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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