Zakko Maram F.'s Online Review Report Card

Garbage. Pure garbage. Their voice mail clearly states 24 hour call back; forget about it. They don't care. I called and left a thorough message with name, number and birthdate, repeated the info and no return call. Called their answering service and left another thorough message and was told I should follow up my message with a phone call the following day. Why in the world should I follow up with a call when I'm leaving another message? I was reassured they would call me the next day. Nope. Nada. They close on Fridays at 2pm and I remembered how I never heard from them at 230pm. These clowns are a joke. If they don't care about their customer service In making appiontments, then they don't care about their procedures, their work or anything. UPDATE YOUR VOICE MAIL TO SAY WE WILL NEVER CALL YOU BACK AND TO GO SOMEWHERE ELSE.

Excellent! I have Crohn’s for years and have seen lots of specialist for this disease. In one visit Dr. Zakko has helped me tremendously. His office staff is very compassionate and helpful, very patient. I have never taken the time to give reviews until this one, - the very best care and help deserves a rating. A+ Dr. Zakko, asks the right questions and takes the time to listen, along with his vast knowledge and experience, which is ever so apparent. Gratefully, Jon H.

Sweet and compassionate doctor for my endoscopy

My wife and I have both had colonoscopies with Dr. Zakko. His staff was courteous and very helpful. His explanation of the results was direct and thorough. I cannot imagine a better experience.

Was referred to Dr.Zakko by my primary care physician. I was very disappointed with the way I was treated by this physician. First of all, how does a physician dictate a "History and Physical" on someone they have never even met? Very poor way to practice medicine in my opinion. Then as I was being wheeled into the procedure room for an UGI Endoscopy this physician would not even take a minute to listen to my concerns. He totally blew me off. After the procedure was over, while I was still very sedated he stopped by and the only thing I remember him saying was "biopsy". He never bothered to contact me later in the day or any time after the procedure when I was recovered from the sedation, and could have understood what he was saying. Very disappointed with this physician and I will not be following up with him.

The diagnosis and treatment received (medication to correct my issue) were spot on and without hesitation. He surely knows his field. He will always be my hero! If you see any reviews that are less than my review here, do not believe them! Trust him with your care, you can't go wrong or find a doctor better than Dr. Zakko!

He is the absolute BEST in his field. Got to the bottom of my GI problem immediately, prescribing the correct medicine to heal my liver issue, making me well when I had almost given up on finding the treatment that would heal me. He is one of the many top doctors at Arch Health Medical Group I have the fortune of being treated by, truly of of my heroes at Arch!

I am torn with this post. Dr. Zakko did a test that found out the issue I have been dealing with for 10 years, however when it comes to bedside manner I would not rec. him. I had a follow up appt. after my procedure. He showed up two hours late with out my file and tried to prescribe me the medication I had already taken. He then explained that there was no point in being there as I needed to wait 6 weeks. Now after 8 calls they still have yet to reverse the charges and it has hit my credit.

Dr Zakko removed a few bile stones from my bile duct and I really felt that he and his nurses really cared about me and my health

The nurses & techs were very efficient, caring, & explained everything to me. They really tried to make me feel comfortable & calm my fears. I felt well cared for. Over the top care & service !

Great experience. A+

Totally dishonest and unprofessional

Dr. Zakko and his staff was totally dishonest and unprofessional. I never had such a horrible experience in my life, and felt totally disrespected and insulted.

The experience with this person was the worst in my live. I cannot emphasize enough the importance to find other alternative.

My husband and I had colonoscopy- performed by Dr Zakko- as well as endoscopy’ Very professional stress free Doctor; I am referred again to this Doctor due to positive result on occult blood test: hopefully, everything will turn out well, look forward to meet Dr. Zakko again

Staff is far from honest! They said they were in my insurance network which would mean I had a co-pay of $35 then they billed me $200, the dr said he could fix the pain in my side but he did not know what was causing it. I have had many other drs try to find the cause and for the past 8 years and they could not even find the cause.So why would he think he can fix it when he didn't know what it was?? Scary-run don't walk -fly by this one.

My wife and I both have had colonascopy and endoscopy done by Dr. Zakko and are very satisfied by his professionalism and care . We never had any problem with the staff either.You are in good hands with Dr. Zakko and his staff !

Excellent treatment! In fact I ran into one of my nurses at the store a week later who was very kind when we finally figured out where we new each other from!!

I noted that the facility generally exceeded my expectations. While not exactly the truth, I think it indicates how pleased I am with the facility and the personnel. I have had 2 coloniscopies peformed by Dr. Zakko so far. This one and one 11 years ago. I remember the care at the prior colonoscopy being excellent. I expected it to be excellent and it turns out I was not wrong.

My procedure went so smoothly. I was exceptionally pleased with the nursing staff. They were friendly and fun, and they all had wonderful attitudes. They worked together like a well oiled machine and were extremely competent. I liked their energy and I felt very comfortable being in their care. Dr. Zakko is exceptionally nice and I give him and his staff a big thumbs up!!