Andrea Tieng's Online Review Report Card

Dr. Tieng and her staff are truly amazing. During this time of illness and frustrating symptoms, her office has been so caring and prompt. Tabitha in particular was so kind, encouraging, and helpful. When the hospital called to postpone my procedure because my Covid test tube had leaked, Tabitha stayed on the phone with me to help me find a different testing site, and I ended up not having to postpone my procedure thanks to her. She saved the day! Dr. Tieng was also amazing during the procedure, she answered all my questions and I had no discomfort at all during the procedure. I can't say enough about what a positive experience I've had with this office!

I highly recommend this office! Especially the receptionist Tabicha who is super professional, helpful! I truly appreciate her help! Thank you!

This is one of the most pleasant and professional experiences that I have had with any medical facility/physician since this pandemic hit. I have noticed a difference in care when going to even my primary physician, but the staff here was amazing. Dr. Tieng addressed all of my concerns, even the concerns that may seem "minor" to a physician. I trusted her professional and personal opinion. I felt like she genuinely cared for the issues I was/am dealing with. The staff was friendly and very personable. I look forward to my follow-up appointment.

Rude! Waooo...attitude from staff. Such a turn off. I wonder if the Doctor is aware of how the staff adress patients.

I really dont understand what's the problem with everyone here. The staff here are so rude and unprofessional.

Since my first visit didn't like the staff , but first visit I like the doctor - had my colonoscopy and seems that they forgot to give me meds the pain was terrible I had to scream 3 times before dr Tieng order to out something on me - she keeps telling me to breath - after the colonoscopy until today my bowels are painful - won't see this dr. Ever again

Hello to whom it may concern.  I wanted commend Dr. Andrea Tieng in the professional manner in she hands her patients. I was lucky to be in her care for a procedure I needed and was pleased with the follow up she abd her staff provide.  Thank you Dr Trieng

The worse, clearly in it only for the money doesn't care about patients. Didn't get billed and they sent me to collections. Avoid at all cost.

I was dollowing up after being discharged from the hospital, due to a foot infection. When we were talking she asked if I had atarted my go c treat t ment . and I asvised he no that I didnt get a call for an appointment to the treatment cwnter that was. Close enough for me go go to and that I had requested she be the one to provide my treatment for hep c. And was told I w out is receive a letter on the decision when it was made in acouple of weeks. But s r ill havent received a letter or a call back on messages I had left. Beinf upset by all of rhis she contactes and completed my referral before I had even left her office . and being advised to call her offuce if the treatment center hadnt called me and made an appointment in 2 weeks. I received a call from her office again to see if an appointment had been,made. Then her staff called and I was called for aanappointmnet At the center the same day. THANKS DR TIENG and staff.

I really appreciate Dr Tieng.  She takes time to listen.  She seems very down to earth and is easy to talk to. For years I have had stomach issues.  No doctor ever told me why I had constant pain and bloated.  I was just repeatedly given heartburn medication and nothing helped.  Dr Tieng tested me for SIBO immediately and it was positive.  My insurance didn't cover the antibiotics but she kindly provided samples.  My stomach immediately felt better!  God know how long I had been dealing with that.  I like that I can email her office and get a responseand that she follows up w a staff call to see how I'm doing.  I have never had any issues w the office staff.  They have all been kind and prompt.  While I'm still having some stomach  issues I am happy to have found this Dr.  Update:. Another 5 stars.  I left me meds when out of town and her staff Tabitha, met me near my work to provide me samples so I can finish my course of antibiotics.  She did not need to do that and went above and beyond the call of duty.  On another note I really appreciate that Dr Tieng has staff who look at emails and offer to email lab orders by email.  Saves so much time.  Thank you!