Rancho San Antonio Medical Plaza's Online Review Report Card
Rancho San Antonio Medical Plaza
2.8
Average Star Rating
83
Total Reviews
6
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Rancho San Antonio Medical Plaza's Reviews
Brought my baby in with breathing problems and they really did not care. The lady that took his vitals looked at me like I was waist if her time. Waited 3 hours for a doctor to see him and when I asked how much longer they said they’re busy soooooo… and just stared at me.
Reviewed On Google
My wife gave birth to our daughter and, We stayed there 2 nights. They charged our insurance 16k dollars. And sent a bill to us that was a joke (note itemized) When we ask for the itemized bill we never got it sent to us. We will never go to that hospital agian
Reviewed On Google
Its an alright facility. The one doctor on staff didnt know what was wrong with my son. He got a second opinion from the other doctor and they both missed the symptoms that my son was in DKA (we didnt know he was a type 1 diabetic at that time). They said he had pneumonia because he had a cough and told me to take him to Loma Linda. You can imagine our shock and our frustration once he was properly diagnosed at Loma Linda that evening. I wouldn't take a child to that urgent care. Go straight to a children's hospital for proper treatment. Booking an appointment is hard to do from the website. You can try to call but no one ever answers. One time we drove all the way there while calling and the receptionist was the only one up front and she just let it ring.
Reviewed On Google
Three resignation clerks, one taking stickers off and two doing the work. Was 9th in line and after 1hr 25 minutes I was still waiting just to be registered. That's not including having to wait for the xray and blood work. San Antonio get with it or allow people that have THINGS TO DO a time frame to make an appointment or do online check in. Is it software issues? Slow internet? Let people know before they get stuck waiting forever!
Reviewed On Google
There registration system is slow. To many steps to actually do your labs and x-rays.
Reviewed On Google
I been going here for 4 year and the last 3 they been all bad experiences I came here last Thursday and I had a wonderful experience I brought my next son back the following week and it was an awful experience all the sudden they don't bill you all the sudden they don't want to take the insurance is that they have always taken from me and now they just want to sit here and argue with you in front of everybody highly embarrassing don't ever come to this urgent care longest wait times in the world you pay and wait to get no meds to make you feel better
Reviewed On Google
I came here to get Covid vaccination for my 9:30am appointment (I came at 9:10 and signed up then waited). However, the first person for vaccination got vaccination after 10am. It is already 11:09am which is 1hour 39minutes after my appointment time. I do not know when I cam get it. If anyone has a plan to get vaccination here, please plan to spend more than two extra hours here. Also the receptionist was not nice and was even rude. She was not patient.
Reviewed On Google
Younger white lady at urgent care desk today was very rude and highly unprofessional. Wasnt trying to help at all. I left and went to a different urgent care
Reviewed On Google
Please go somewhere else, the wait time is so long, especially when there is no one there, and they never know how to help, they refer you to your physician, like obviously if we can see our physician we wouldn’t be at urgent care. When they said this last time I just thought it was a one off but they did it again. After reading the other reviews I regret not looking at them before hand because a lot of them are very accurate.
Reviewed On Google
I'm a healthcare professional and this place was by far the worst experience I have had as a customer. Waste of time and energy.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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