Timothy MARK Jochen's Online Review Report Card

Doctor was very nice and performed a very detailed exam during my annual skin check. Only issue was the 1/2 hour after my set appointment time I had to wait to be seen.

5 stars for Chloe Rayos NP! She does an amazing job!! She's patient and is making sure your tolerating the procedure the entire time. Very caring and you can tell she wants the best results for her patients. Go to Chloe she is great I will continue to go back to the office and continue my treatments with her.

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I feel so cared for by this office. Their attention to detail, thoroughness, care, and the kindest personalities work at this beautiful office. This is an office where someone took every detail all in and took the upmost care in designing the waiting space. There is the calming sound of a trickling stream because there is a beautiful rock pool with running water at the entrance on the inside of this beautiful office. One of the first things I noticed was something that I very much appreciate-that all employees, and all patients, were wearing masks. I kid you not-this was a great detail to see-they even have three pen containers, labeling which pens were clean, and which ones had been used, so they are being as careful as anyone could possibly be to keep Covid from spreading. They have not one but two front desk people greeting and working there to help patients. They are also very astute at making sure all of your paperwork and details are updated in your chart. Everything that was pre-printed was already correct in my paperwork, and they were great to have me just add any details that transpired over the year to the paperwork. They even thought ahead of time to ask for credit card information in case you wanted to pay any balance over the phone. They have multiple televisions in the office detailing services they offer, which sparked my mind to add things to speak with the doctor. I even learned about sunburns and things that I did not know before, which is very important to everyone living in California (and especially the sun-soaked desert) as we are all outside all the time. I laughed out loud no less than three times at the occasional cartoons that would come up on the TV monitor while I waited-I LOVE this, and with everything going on right now, a lot of people need a good laugh.I am one of those people that has a list when I go to the doctor. Nurse Practitioner Jessica Arnold is the absolute best, she always makes sure we go over EVERYTHING on my list. She even asked if I would like to go first, saying "let's take care of your list first." This is no small feat, for I think I had nine questions on my list! Whenever I do exactly what they told me to do, whatever skin condition I was suffering from, heals up. Nurse Practitioner Jessica Arnold is truly wonderful and very genuine, she also always asks how am I doing. I know that the medical community has been exhausted, and changed probably forever, because of the pandemic. It is a breath of fresh air to go to a doctors office where they are EXCITED to help patients, are extremely good at what they do, and treat their patients with so much kindness. I feel like I've gone to meet my friends when I go there. I truly could not ask for more from his practice. Every time I have gone into this office, I have gotten the same respectful and kind demeanor and top level medical care.They also do take Medicare. This truly is the highest-class, most well-mannered and most polite office ever. As you can already guess, if anyone needs a dermatologist recommendation, this is where I am sending them. Lastly, I'm sure this list is not exhaustive, I am positive there are things I missed, so if you can think of something I missed, please add it, and stay safe everyone.

Everyone is extremely professional and very nice. They are honest and will tell you if you don't need something done or if they think it won't look good or natural. They aren't all about the money like some businesses are. I would highly recommend Dr.Jochen and his staff. I'm extremely pleased with my results. I won't go anywhere else. Jessica is amazing!

l left his office fearful of what he missed during a skin cancer check. Waited three months for an appointment. I had an 8:30am appointment and he showed up 35 minutes late. He rushed through the exam, ran his hand up my arm to check for skin cancer and never even looked. Dr Jochen showed no concern and went through the motions. As he is leaving, I pointed out an area on my lip that he treated in the past and has returned. HE SHOULD HAVE SEEN A VERY OBVIOUS SKIN CANCER. Needs to put as much attention on his patients as he does on his advertisement.

Outstanding

Dr. Jochen is very knowledgeable and never over does any facial procedure.

I went to the la Quinta office to have some tags removed from my neck area. Dr. Ho is the one who took care of my needs. I did not have to wait hardly at all in the waiting area. I found all of the staff to be very professional and friendly. I liked it that they did not try to sell me things while I was there. I will go back again.

Dr. Jochen performed cosmetic eye surgery on my eyes. It has been three years and my eyes still look great. He removed the excess skin on my eye lids and the fat pads under my eyes. I am sixty- three, but most people think I am fifty. His bed-side manner was fantastic. I chose not to have anesthesia . We had a conversation while he operated. He and his staff made me feel so at ease. If I didn't live in Canada I would be considering another procedure. Maybe when Covid isn't so scary! Thank you Dr. Jochen