Selah Women's Health's Online Review Report Card

Very disappointed in the service here. I was prescribed medication that is known to, and did, make my infection worse. I had no questions answered while in the office. There is no way to call and talk to a receptionist or anybody at the office. I also was never contacted when test results and prescriptions were available or ready. Unfortunately, I would never recommend Selah to anyone.

My daughter needed a surgery which Dr. Kang was to perform at Shasta Regional. At the pre-op at Shasta Regional the nurse was extremely rude, snide, and became irate when my daughter didn’t want to take a Covid test. She refused to give the hospital policy stating because they were not patients and kicked them out. As they were ALREADY leaving, she called security on them which harassed them on the way out. Dr. Kang refused to do this necessary surgery elsewhere after hearing only Shasta Regional’s side that my husband treated the staff poorly. She didn’t bother to talk to us about what happened.Then she proceeded to call social services on us stating we were denying our daughter “emergency surgery” even though all involved said it was not emergency. Thankfully, the social worker was level-headed & called out some major red flags in their accusations & handling of the situation. This caused a great setback in getting our daughter the medical care necessary. Horrible thing to do!

Gaslighting and dismissive over a life-threatening condition (PMDD) that they apparently have no experience with. (When I explained some of the symptoms (Google the most severe) I was asked if I needed to go to the hospital in a very condescending tone. Very heartbreaking for a women's health care team. I was hoping for empathy and understanding and knowledge for this very real, life altering, life threatening, extremely debilitating condition. They actually made things worse. Please reference the IAPMD website for more information so hopefully no one else has to go through what I have. Oophorectomy should be considered when all other treatment options have failed. But they wanted to give me the same treatment I already tried for 20 years without success. It should be my choice. I just want to go on record that I did ask twice and was denied this treatment.

Really strange experience. This is a beautiful office with nice front office staff in which I waited for well over an hour for my first appointment. They seemed surprised when I mentioned that I thought this was a long time to wait. I had several questions for the doctor regarding my obstetric history and current pregnancy, but she was not there. It sounds like the doctor is not around a lot, because when I asked if I could see her next time they struggled to find me an appointment time. The “provider” (their term) that I did see was sweet, but she couldn’t answer my questions to my satisfaction. She repeatedly asked me if I had a “belief system” of any kind I wanted to share with her even though I repeatedly said no! It was all so odd because I was there for completely routine obstetric care. Maybe I should have known because “Selah” is a reference to the Old Testament. Even so, it’s supposed to be a doctor’s office, and I found it pretty blatant and surprising.Their system of having mothers to be attend group classes sounded interesting at first but unfortunately now I suspect it is just a way to get more women in and out of the office with less personal attention.

Sooo I had written a review a year ago and it has been taken down from all Selah’s platforms...DONT GO TO SELAH WOMENS HEALTHDr. Kang left a suture in me for over 3 months after my baby’s birth. I had to get a Csection because of it. and then billed me for the infection it caused me! when I came in for a check up months later she laughed when she found out there was still stitching in my cervix. She didn’t even have the nerve to call me in person when I reached out about my billing and concerns. When she did contact me she kept insisting that I should enjoy my baby. I was and am very much enjoying my baby . She acts like she cares and is godly but it is a facade to gain customers.

Sooo I had written a review a year ago and it has been taken down from all Selahs platforms... DONT GO TO SELAH WOMENS HEALTH Dr. Kang left a suture in me for over 3 months after my babys birth. I had to get a Csection because of it. and then billed me for the infection it caused me! when I came in for a check up months later she laughed when she found out there was still stitching in my cervix. She didnt even have the nerve to call me in person when I reached out about my billing and concerns. When she did contact me she kept insisting that I should enjoy my baby. I was and am very much enjoying my baby . She acts like she cares and is godly but it is a facade to gain customers.

Love them no matter what I'm going for they are great I always feel like I matter to them and I'm not just a number. They care and know you by name. Can't say enough good things about them.

I wish I had done more research before going to this office. Unfortunately many of the previous negative reviews have rung true for me as well. Wait times are very long, communication is poor its nearly impossible to get someone on the phone, and they use an online messaging system that leaves much to be desired when trying to get answers about anything ranging from care to costs. After 3 appointments and being unsatisfied with care and billing practices, I asked for copies of my medical records so I could move on, and follow up with a different provider. They refused my request, and both office staff and Dr. Kang seemed to take this personally and reacted very unprofessionally. Attempting to work with this practice has been disappointing and unnecessarily stressful. I would absolutely advise potential patients to avoid Selah.

I contacted this office to make an appointment for my wife. Dr Kang was recommended by my sister in law as she delivered my nephew. I started by asking if they are accepting new patients and I was told yes. I then attempted to give them my wife's info and tell them what she was experiencing. My wife was not present as I was calling from work, so I was told they could not talk to me as it was a HIPAA violation, which is untrue. It's not a HIPAA violation for me to give them my wife's info and schedule an appointment with them for her. But rather than argue with her I just agreed to have my wife call to schedule the appointment. My wife called, English is my wife's second language and she has a thick accent (this is why she asked me to schedule the appointment for her, as I do for all of her appointments), she was asked about her symptoms, then asked her about her insurance and hung up on as soon as she stated our insurance and they didn't answer the phone when she tried to call them back (I've already checked with our insurance and Selah Women's Health is an in network preferred provider). I submitted an online request for them to call her back and they called about 10 minutes later and told her they don't accept our insurance and they are not accepting new patients. I can't help but suspect prejudice...

This practice used to be amazing but not so much anymore. I scheduled an appointment and got a babysitter for my toddler, walked in with my newborn in his carseat and was told I wouldn't be allowed to stay. No kids under 12. I will not go to a practice that won't allow my EBF newborn in. How is that apart of women's health? I'll never go again.