Shasta Regional Medical Group's Online Review Report Card

First time patient with Joyce Henry, FNP. She is incredibly kind and thorough. Been trying to find a primary care provider for a while and I feel lucky to have found a great one!

I absolutely love the intention of care, that Dr. R. Martinez & his Crew provide .He is such a gentleman. He listens to all that you have to say.He is the best physician we have, here in Redding.

Lady on the phone was the absolute worst. She was rude right off the bat when I called and hung up on me when I was trying to talk, I wasn’t being rude and was just calling for some information. Was an awful experience and I’ll make sure not to refer anyone her. Would leave 0 stars if I could.

I love this place! My prior doctor closed his practice abruptly and I feel so lucky that he referred me over and I am now seeing Jen Briner FNP . She is a great person and really cares about her patients. I can’t tell you how fortunate I feel to have landed in Jen’s practice.

A horrific experience in the ER. So bad that by the time I left, 8 hours later, I was crying. I had gone because of my concussion or possibly Spinal FluidLeak. I was interviewed by someone I was told was a doctor but he wasn't. He was a physician's assistant. In fact, the whole day I was there, I never saw a doctor, Nobody talked with me about my symptoms. I never got a diagnosis, prognosis, treatment or treatment recommendations for when I got home. I waited hour upon hour for help or at least information. My symptoms (vertigo, pain, brain fog) were so upsetting but nobody cared.

I used to see Dana Harbuck, who I liked very much. Then she left. I see a new person now. She's the reason why my rating is so low. The only reason it has two stars is because reception is always very nice and helpful. They are great. However, my new NP is not. She put a diagnosis on my chart that can't be proven unless bloodwork is done, which it hasn't been recently, and my last bloodwork from two years ago showed the opposite of the diagnosis she added to my chart today. She also added another incorrect diagnosis. She didn't tell me about either of them, and if they were accurate, they are the kind of diagnosis that would be important for me to know about. I'm concerned that the incorrect diagnosis will affect my insurance premiums if I can't get them removed. She is making assumptions which is dangerous. In addition, today was my second visit with her, and she didn't address anything I actually came in for. She also keeps arguing about the process of refills at the pharmacy, when I've spoken to the pharmacy several times and they've told me their process. There were a number of other things she was invalidating about or did not bother addressing.

If you want to be seen by the best in the area go to a clinic that has a great deal of healthcare workers going there! That says something in itself. Yes, they are tied to SRMC, but the workers that go there stay there for a reason. Dr. Martinez and other providers make you feel listened to, welcome in the practice, and staff is always warm and friendly. They’re doing something right. Give them a shot.

Worst place ever ! Nasty staff no empathy. Can't seem to keep good doctors and I see why now.i would not recommend this place on your worst enemy. Really sad it once was a great place .

Don't do it. This places is the absolute worst. I mean you think I'm joking, give it a shot and waste your money. Its almost worth the copay just to witness how awful this place is... almost like going to a haunted house. Fun but in a grim way.

This place is great! I didn't have to wait in the waiting room, Jen (my practitioner) was very friendly and clearly cared about my health concerns. Appointments are easy to come by, and this is clearly a tightly run ship.