Best Hair Transplant's Online Review Report Card

I would not recommend this place at all. I'm so disappointed with the results of my hair restoration. I got hair transplant surgery back in December of 2019. The owner Rob told me that he had Dr. Chao who claims to be a Yale medical resident and the best hair transplant surgeon would do the surgery and none of that was true. Dr. Chao only drew the hair line which I disagreed with but Dr. chao didn't listen to my request. The only thing Dr. Chao did was administer the anesthesia and excision of the donor area and then left the room. I was promised that Dr. Chao would do the entire surgery. He had two female techs insert the hair transplants and who knows if they were even licensed or certified to do that. I told Rob how I was considering Bosley and he said that they don't have licensed surgeons doing the surgery and that Bosley only used assistant techs to implant the hairs....funny thing about that is HIS office used assistant techs to do my hair transplants. I should have chosen Bosley instead because they would have done a better job! I followed the aftercare instructions to every last detail and followed them precisely. Rob also told me that I would see results after 24 months. My hair looks worse than before the surgery!! And I'm left with a itchy scalp for the rest of my life! He also would charge me $100 dollars every year for Propecia (Finasteride) that a urologist told me to stop taking because of cancer risks! I can't believe I wasted 6,000 dollars of my hard earned money that I saved for a long time for horrible results!! I feel like I was ripped off and scammed! I should have saved more money and went to an actual board certified surgeon that knows what they are doing! Every time I would contact Rob and Dr Chao about my results like back in 2020 and 2021 they would tell me to give it time and say you will see results after 24 months! Well let me tell you, it's been more than 3 years now and my results are beyond devastating! Rob would ask me to use Capillus (the hair laser cap) which he charged $1000 more than what the manufacturer would charge! I ended up buying the Capillus straight from the manufacturer that charged way less than what Rob was charging! And I used the cap everyday for 6 minutes a day and I still don't see any difference! I'm so upset about this experience! By the way, when I did my surgery back in 2019, his surgery facility was still undergoing some type of renovation and construction! That should have been a red flag for me. I should have saved my money and did the surgery with some one that has better quality and experience! It's very disappointing and disheartening to get spend so much money to get very poor results. I don't see any results as a matter of fact! I encourage anyone that needs to do hair transplants to keep doing research and find a real physician to do the surgery! I paid 6,000 for 3500 hair grafts and I probably only got 1000 hair grafts implanted from the looks of it! And I spent $2500 for the laser Capillus that does nothing as well. That's $7,500 for my hard earned money down the drain! Now I have to start over from the ground up to save money again to find a better hair transplant surgeon! What a shame!

I came with my husband to the consultation because he did not feel confident about doing the treatment, but the treatment is simpler than we thought. I was very pleased and happy with the results! The experience and professionalism of the team at Best Hair Transplant is really good. I highly recommend this place!

I left a review a couple years ago, but I should of kept it and updated it instead of erasing it but whatever. Got an FUT hair transplant here and I got hardly any results. I got 2,751 grafts (according to them), but something didn't seem right that moment I got home and looked at my head. I immediately knew it wasn't anywhere close to the amount of grafts I supposedly got. It was more of a little touch up on the corner of my temples when I said my zone 1 and 2 need work. Months went by and now 2 years later I didn't really achieve anything from doing this. You'd think with over 2,700 grafts I would get something, but nothing came at all, just a few hairs that I can count one by one. Nice staff though, but that's not what we're going for right?. Just an overall big waste and a huge disappointment. They claim to give us a call 1 year later but I never heard from them again, just from the doctor the morning after my procedure.

Best Hair Transplant is, hands down, the best place to go for an FUE transplant. The team was knowledgable, precise, artistic, and caring. I appreciated the value and the fact that you can get more density because price / graft is more affordable than any other clinics I checked out. Rob, the founder, is extremely knowledgeable in this field. He cares more about giving his time and advice to ensure the best results. I've seen other places just want get you in the chair, which turned me away... I am so glad I found this clinic. They will take care of you and keep you informed of everything you need to know about hair restoration along your entire journey. I will continue to recommend them to family and friends.

I am so glad I chose this amazing group amongst all the companies I interviewed to do my hair transplant. They were by far the best. They made it a great experience from start to finish. It's been a year since my surgery and my hair is thick and full. My hairline is back! When your hairline starts to recede as everyone knows it is not a terrible feeling. The haircuts the styling is a constant reminder. Well a year later my hairline is better, thicker and fuller than when I was in my late 20s. It's an amazing feeling to get a haircut now and see thick full hair in the Mirror. No more brushing forward and coming in the bald thin spots. God that feels great. Aside from the amazing results the thing I really appreciated with them as how they laid out plan for me to follow after the surgery which added to the hair growth success. A lot of the other guys barely mentioned anything but not with this crew. They really laid an easy to follow plan which sincluded taking vitamins and finasteride. If you're in the process of deciding to do it or who to use. I highly recommend using these guys. They are phenomenal! Thank you guys!!!

Dont know where to start. Im 5'7 29 but my biggest insecurity in life was always my huge forehead, not my height lol. I came to Rob for a consultation 3-4 years ago to get a quote for the FUT procedure which is the least expensive option but he was VERY honest in telling me most likely I wont get a scar in the back but there IS a chance, also with my budget my hairline wouldnt drop as much as I wanted it to. He never pushed anything on me other than valuable honest information. Well as I turned 29 this year and have saved more money I decided to finally take care of this insecurity and go the FUE route(pricier but no cut/scar in the back)After shopping around, pricing at Best Hair Transplant was still the best and they were still in biz years later after I found them and I really appreciated Robs honest consultation so decided to return to them for the procedure. I was able to schedule the procedure 3 weeks in advance so this was great as once I make up my mind I like to just go for it and not have too much time in between to overthink and get cold feet. The day finally came and it was much simpler than anything I thought it would be. Dr. Chow was extremely informative and honest, and Bianca or Blanca was amazing to talk to during the procedure, it felt like I was talking to a friend of years. The pre op and post op instructions were extremely detailed to where I didnt really have any questions after, though I did appreciate Rob being able to text back answers to any questions i did have. Im glad I did this procedure and its only 5 months after. I think people just have to have realistic expectations; 2500 grafts will not look the same on you as they may on others. Also if you have more area to cover those same 2500 grafts will not give you the same great result someone with less coverage needed will get. My after pics are just 5 months post op, so still pretty excited to see more results in the coming months, but i felt with what ive seen so far i was satisfied enough to write this review.

Rob the founder was amazing. The surgery was easy and Dr. Chow is great. But please follow their advice. Signed a very satisfied customer.

Tells you the minimum grafts they will do is 1500 , then they drug you up and only give you 500 , don't go , they will lie to you , and short you grafts

Got my FUT transplant done yesterday! I am Extremely satisfied with the whole experience. I walked in a nervouse wreck not knowing what to expect as far as pain but the staff was great at reassuring & was very friendly and comforting. Rob & Dr. Chao were/are also very persistent with checking in on me before as well as after the procedure to make sure that I had no complications. He was very honest about the prices & extremely great at explaining the whole procedure and dealing with my many questions. I absolutely love the results of my hairline structure so far and it's only been a day!! Excited to start seeing the hairs grow in. Thanks so much to Rob, Dr. Chao & you're wonderful staff!

I recently had hair restoration at best hair transplant in Redondo beach. Everything went smooth and the staff is very professional . I can't thank rob enough for the tons of questions I had for him. Dr chao and his staff are great. I have thought about this and I'm glad I proceeded with it. Thank again and I highly recommend this company.