Exer Urgent Care's Online Review Report Card
Exer Urgent Care
4.1
Average Star Rating
1108
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Exer Urgent Care received 78.2% positive feedback, with patients praising the friendly staff, efficient service, and clean facilities. However, 21.8% of the feedback was negative, primarily citing long wait times, ineffective communication, and rude receptionists. Overall, the practice is valued for its prompt service but could improve time management and customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Exer Urgent Care's Reviews
I just left this place because there’s only 1 doctor here and it’s taken him 1 1/2 hours to see 2 patients. This place is terrible. Don’t come here
Reviewed On Google
Excellent care provided everytime I've used Exer Urgent Care. The staff is very friendly and very helpful. I would recommend then to my friends and family.
Reviewed On Google
Great service from entry to time to leave
Reviewed On Google
Front desk, back office and Doctor were great. Wait time was 1-1/2 hours.
Reviewed On Google
Great experience. Clear Re how long it would take to be seen. Nice attentive staff, from MA, to RN, to NP. So glad Exer is in our neighborhood.
Reviewed On Google
Unfortunately I broke my ankle but luckily I found this wonderful Urgent Care. Clean and professional. If there is a long wait- you can put your name in and they text when it's your turn to see the Doctor. The Doctor is really nice and knowledgeable. The staff is great. My X-ray tech was really wonderful. Highly recommend.
Reviewed On Yelp
Convenient location for me, I don’t care for the fact you have to go in to make the appointment, I would rather call, but the wait time today wasn’t too bad, The office was nice and clean, I do wish they had the meds I needed at the clinic as it was a simple eye antibiotic, one stop shop is what I love, but I would go back again
Reviewed On Google
I changed to EXER Urgent Care because I'm ALWAYS seen by an MD and even though they have been different ones each time, each MD has been excellent and caring as if they were my personal primary care doctor! The wait time isn't too bad either! I also found the medical assistants very professional and caring also! It's definitely my go to place now since it's so hard to get into see my primary care doctor! THANK YOU!!
Reviewed On Google
i came in for an X-ray as I am having severe back pain. Although the wait was long, the fact that you are texted and kept informed as to where you are in the wait, meant I could comfortably sit in my car and wait. The staff, from receptionist to doctor were all considerate, helpful, and caring. Everything appeared clean and organized. And parking was not an issue. I would definitelyrecommend this urgent care center. (Just get some more comfortable chairs in the waiting room.)
Reviewed On Yelp
First time user of EXER. Felt awful with no idea what made me dizzy, nausea, vomit, and more. They were great. Staff soooo nice . facility sparkling . Dxd, treated and out of there! Even did blood work. Excellent all around
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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