Peters Jacob's Online Review Report Card

Best service I’ve had at a local dr. Office.

Was going to see Doctor Peters for over 25 years. He is amazing, gentle, and understanding. His wife BAD BAD BAD. I had written a review and a week or so later when I tried to scheduled services I was informed that I was no longer their patient (I have a heart condition) no heads up or explanation. She is so horrible and more so with Spanish Speaking client's. The things she says in English or hushed voice is appalling. Doctor Peters has always been great so I feel bad for him because his reputation is getting soiled. I have another doctor and even getting my records was an issue for her.

Julie is very helpful and cares very much for the patients.

Receptionist was very rude. Either need to replace or work on customer service. 10/10 do not recommend.

Dr is great! But don't cross the wife!!

Keep in mind I am calling from another medical setting and was nothing but respectful. The receptionist (who from looking at the reviews was most likely the wife) was nothing short of condescending and rude. It’s sad to see the embedded racism in this person. She stated “I don’t think you know this, but this is the United States and in the United States people only have one last name.” She also kept persisting “it is a recorded line” as if I was unable to comprehend or she wanted me to be scared of her by trying to be authoritative somehow. When finally questioned why she was being so rude she scoffed ughh and hung up. I feel sorry for every patient having to go through her just to receive healthcare.

I have been going here for 20+ years. If you prefer a Dr's office where they know your name and treat you like family then this is the place. I personally do not like the "quick clinics" where the patient is just a dollar sign. Great family Dr!

Dr Peters is an amazing doctor! He is super nice and very patient with my children in all aspects. He answers all my questions about medications as well as making sure that I have all the information I need/want when something new is prescribed. My husband also sees him and has nothing but good things to say. Definitely love this doctor!

Great people. I have been going here since I was 13, and it’s been 8 years, and still going. They helped my big family and me with any medical issues we had. Their help saved my youngest sibling, and I am incredibly grateful for that! I honestly love just speaking to the kind and intelligent Janette and Julie. They make any check-up and doctor visit stress-free and fun. When I was 14, the excellent Dr. Peter, Julie, and Janette discovered my illness early. Although I was small and had difficulty understanding it, they helped me understand and accept my condition. They are the most remarkable people I have ever met, and super glad that they are my go-to doctors! When you go, they make you family! I love them, and I hope you all do too!

Patient abandonment. I was not given a notice through mail. I was not notified through phone call, I was abandoned by this facility and found out in a serious time of need - not only they were no longer my physicians but that they hadn’t been since MARCH , I asked for a referral in APRIL now to find out why I never was seen. All for something I had no part of , and had to deal with my mother and sister. I haven’t lived with them nor involved my medical inquiries in over 4 years. And Now I don’t have a doctor to see, and I barley found out almost 3 months later! Extremely unprofessional and can not be trusted - what about my health concerns and medical issues !?

Been going here since a kid but once I was able to change doctors I did in a heart beat. Dr. Peters is very well mannered but his wife is beyond rude and shouldn't be in the building with the type of attitude she has. If I could give zero starts I would.

My problem is not the Dr... But his second wife and her daughter, (check other reviews).

Very poor service the doctor is all ready old he can't walk and his wife works there and she is very unrespectful with the people.

Been going here since a kid but once I was able to change doctors I did in a heart beat. Dr. Peters is very well mannered but his wife is beyond rude and shouldn't be in the building with the type of attitude she has. If I could give zero starts I would.

Very poor service the doctor is all ready old he can't walk and his wife works there and she is very unrespectful with the people.

Been going here since a kid but once I was able to change doctors I did in a heart beat. Dr. Peters is very well mannered but his wife is beyond rude and shouldn't be in the building with the type of attitude she has. If I could give zero starts I would.

Very poor service the doctor is all ready old he can't walk and his wife works there and she is very unrespectful with the people.

Been going here since a kid but once I was able to change doctors I did in a heart beat. Dr. Peters is very well mannered but his wife is beyond rude and shouldn't be in the building with the type of attitude she has. If I could give zero starts I would.

First off just want to start saying I will never bring my family back to this office ever again the doctors wife and the daughter are so rude after I was denied care because I forgot to bring documents they requested me to bring I will never return to this office again

First off just want to start saying I will never bring my family back to this office ever again the doctors wife and the daughter are so rude after I was denied care because I forgot to bring documents they requested me to bring I will never return to this office again