Rubio Agustin's Online Review Report Card

To many patients, you have to wait for almost 2 hours to get in a room an another hour till the doctor comes in. He used to make time for his patients but now he has less time. Too many patients.

To many patients to long to wail

Have no idea who this is.

Dr Rubio is awesome but I’ll never come back to his office again this wait time of 2 to 5 hours it’s just stupid and calling them takes hours to get a hold of anybody you’re put on hold and if you leave your number to call back they never call back I don’t recommend this place for anyone I wish Dr Rubio would find a new office

He's the best doctor I've ever had in my lifetime. I'm a senior woman

He's the best doctor I've ever had in my lifetime. I'm a senior woman

I didn’t like how I was talked to , by Dr Rubio . I also had to wait up to a week , for refills to be sent to the pharmacy

I didn’t like how I was talked to , by Dr Rubio . I also had to wait up to a week , for refills to be sent to the pharmacy

Dr. Rubio is one of the best doctor in his professional. This is one Dr you can visit an feel safe and Secure

Dr. Rubio is one of the best doctor in his professional. This is one Dr you can visit an feel safe and Secure

Dr. Rubio is one of the best doctor in his professional. This is one Dr you can visit an feel safe and Secure

I am a patient of both Dr. Rubio and PAC Pamela Hernandez for several years and they are extremely professional and caring. Yes there is a long wait to see them, even with an appointment. Yet, "you usually have to wait for that which is worth waiting for." They are great about following up with me and making sure I get the necessary treatment.As for the staff, each one of them has been extremely kind, polite and professional. I appreciate it when they call me by name and ask about me. They also remember things about me, which makes me feel welcomed. I have never received such great care.

Excellent Dr. BAD FRONT OFFICE PEOPLE! Yep, u read it right. I WOULD FIRE 90 % of them ASAP. Been trying to reach Dr. he wrote the script on the Wrong pad. Another month behind on meds! Office is good at Answering the phone and then hanging up on you. Very lazy your front office people. This is my opinion. two years of watching them. I see no improvement in the front office. This is very sad to see. Now if I was a Mexican I’d be first at line . yeah you heard it it’s the truth.

Excellent Dr. BAD FRONT OFFICE PEOPLE! Yep, u read it right. I WOULD FIRE 90 % of them ASAP. Been trying to reach Dr. he wrote the script on the Wrong pad. Another month behind on meds! Office is good at Answering the phone and then hanging up on you. Very lazy your front office people. This is my opinion. two years of watching them. I see no improvement in the front office. This is very sad to see. Now if I was a Mexican I’d be first at line . yeah you heard it it’s the truth.

I am a patient of both Dr. Rubio and PAC Pamela Hernandez for several years and they are extremely professional and caring. Yes there is a long wait to see them, even with an appointment. Yet, "you usually have to wait for that which is worth waiting for." They are great about following up with me and making sure I get the necessary treatment.As for the staff, each one of them has been extremely kind, polite and professional. I appreciate it when they call me by name and ask about me. They also remember things about me, which makes me feel welcomed. I have never received such great care.

Doctors are great but waiting 4-6hrs everytime I go(that's WITH an apt) is ridiculous! As much as I love my doctor I'll be switching to another.. it just takes way too much time out of my day and when a doctors office literally takes longer to attend to you than the DMV that's saying something.

Dr Rubio is a great doc

I am a patient of both Dr. Rubio and PAC Pamela Hernandez for several years and they are extremely professional and caring. Yes there is a long wait to see them, even with an appointment. Yet, "you usually have to wait for that which is worth waiting for." They are great about following up with me and making sure I get the necessary treatment.As for the staff, each one of them has been extremely kind, polite and professional. I appreciate it when they call me by name and ask about me. They also remember things about me, which makes me feel welcomed. I have never received such great care.

although Dr Rubio is a fantastic doctor, his staff leaves a lot to be desired. You can't get ahold of them by phone. You are routed to and the answering service that you can leave a three-word message.. They never call you back. I had two health scares over a two month period left several messages I never received a call back. Average wait time is 2 hours. I was left in a room for an hour and they forgot about me. Love Dr Rubio but his staff is the worst I have ever seen. Look elsewhere.

although Dr Rubio is a fantastic doctor, his staff leaves a lot to be desired. You cant get ahold of them by phone. You are routed to and the answering service that you can leave a threeword message.. They never call you back. I had two health scares over a two month period left several messages I never received a call back. Average wait time is 2 hours. I was left in a room for an hour and they forgot about me. Love Dr Rubio but his staff is the worst I have ever seen. Look elsewhere.