Arcpoint Labs Of Richmond's Online Review Report Card
Arcpoint Labs Of Richmond
4.7
Average Star Rating
942
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Arcpoint Labs Of Richmond's Reviews
I am extremely disappointed with my experience here. I went in on 1/04 for a covid test, it's now the 18th and I have not received my results. I have called several times but am never able to get through to anyone at the actual testing site. I know things happen, but not once has anyone reached out to me to update me or to tell me that my test was lost or anything. At least then I could have been proactive in finding another testing site. I was relying on my test results in order to get paid from my job for the time I was off of work. My job keeps requesting them from me and I am pretty sure I will never receive them so I will not get paid for those days.
Everyone was nice and professional. I was not sure what to do when we first walked in. No one was in the reception area. I just signed in and then walked outside.
The only bad part about the arc point labs is the price.
Very friendly stuff ☺️
Easy to schedule appointment, easy check in, no waiting time.
A very systematic way in doing testing resulting to a convenient and fast sample collection
The team at ARC point labs helped our company get their tests done in an efficient and timely manner.
The staff was great, However my results were sent to another coworkers email which was a little concerning.Shawn
They say same day testing, I’m sure it’s true if they are not busy. They lie and say they sent your test on email yet no emails…. I ask for a screenshoot of when they sent it… they can’t provide. I had to go in and get my results and even then they asked what time I had come in like they couldn’t look me up by name. I’m sure they send the tests to a different location… shouldn’t offer a service you can’t provide and charge 150$…. Would give 0 stars if I could. Mind you I was emailing back and forth with the owner the whole time no problem. Be a honest company
Fast and easy thank you
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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