Mario P. Carcamo's Online Review Report Card

Please please do not take your babies here! I hope to never come back this horribly "established" office. No one here cares. No one acknowledges your child, speaks to you about follow up appointments and even with an appointment you will be here for 3 hours! It's dirty, the medical assistant manager never makes eye contact when speaking with you. And even when you ask to speak directly to Mario he'll just sit in a room pretending to work. Everyone here looks like they hate their job. I could go on but if you take the risk by going even after reading this review you'll know exactly what I'm talking about as you're walking up to the office. Also there is never parking so show up twenty minutes early so they can also not call your name until an hour and twenty minutes after your appointment

i was told i would be called regarding my childs meds and i was never called back. i tried calling the office and the person on the other end kept hanging up on me. the office staff is terrible. you must be prepared to wait long periods to be seen. i was put in a room with my child and almost left because it was like they forgot we were there waiting wouldnt recommend. i was referred here for endo but will be conntacting insurance to go elsewhere. so disappointed.

My son has been going to this office since he was born, never had issues etc... until his recent visit, the front MA was not approachable, she was very rude, did not put any effort into helping me.. we weren't greeted. We never received a confirmation call the day before, which you should always receive one before appointments. Instead I had to call and confirm to make sure everything was cleared and insurance was ok.. would not recommend this office.

Wait time is too much in room.

I understand covid procedures and that they rarely take in person visits but if I have an appointment virtually they should show up. I even called after they missed the appoinment. The receptionist cut me off and said that she'd have the doctor call me back... fast forward it is now past 8 never received any call it's a shame that a medical provider would neglect their pediatric patients. Like they are kids. Looking into switching doctors ASAP

Love dr Carcamo been my doctor since I was a kid and how he’s my son doctor . I went to every hospital to get help for my son and he was the only one that helped him

Every year is getting worse the ladies that works there are rude they do make you appointments but they forget about you you ended wait more than an hour after your appointment and if you ask why they just say we have a lot of patients we dont make appointments with the doctor thats the other ladys fault the one whos making appointments So who is not working? The doctor? The doctor assistant or the simple lady that makes the appointments? If you have an appointment is because you have to be in that time. Is not like get in line and wait to be attended this ladies doesnt have any manners.

3 times I’ve called at 840 all different days why don’t you answer your phone during business hours? Very unprofessional for a doctors office.

Love Dr. Carcamo is amazing.👍🏼

You can have an appt at 900 am and wont get called until an hour or 2 later you see different physicians not your assigned doctor and it is difficult to reach the scheduling line i dont recommend this office very frustrating and unprofessional.