The Oncology Institute of Hope and Innovation does not have an adequate amount of comments to generate the sentiment analysis.
Very attentive, helpful and caring!
I was assigned to this office because my Medical Group, RMC, contracted with them for services. I saw Dr. Gilmore mostly and a few stand ins when he was not available. for about 1 year. Easy appointments, staff was average/good (receptionists & nurses changed frequently) - not overly friendly but not disagreeable. I would have continued going to the office but RMC moved the contract to another Medical office just below them in the same building. Now the nightmare begins. They simply can't or won't send my medical files to the new Medical Group I have been assigned to. It has been 2 months since I have been transferred and my files still haven't arrived. I have called, the new Medical office has called, still no files have been faxed or sent! Oncology Staff keep saying the person we talked to is not available but they could have walked the files down by now. Really how hard is it to fax records. Incompetent, uncaring, and obviously sore losers, is how I see the staff at this office.
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