Aegis Treatment Centers Roseville's Online Review Report Card

I have been coming here for almost 2 years now. I got my counselor after being here for about 2 weeks and I am extremely happy with her. First of all, when I saw she was a older woman, I was thrilled! It's difficult for most of us to take orders let alone take them from a younger person! 2nd, she's just amazing. I have been to quite a few clinics over the years and this one is the 2nd best. I say that because of bivalley and Dr John McCarthy. He is the very best there is. He's retired now so here I am and happy. If my counselor ever leaves however, I don't know.....I see in the early morning, when folks are trying to get to work, they really should have all 3 windows open. It can be frustrating sometimes and no one is at their best at 5 am!

They're such great people is a great place for those that have need of help with addiction give it a try if you are ready for change

Was doing great. Up to monthly take homes, no dirty UA's the entire time, good counseling. Unfortunately, after the pandemic restrictions lifted, the staff there has spent the last 3 months systematically taken everything away. Then I missed a day due to incompetence on their part and they turned me away. Lodging a formal complaint as soon as I can.

Don't work here!!! Low pay, super

I would have originally given a five star rating but I’ve now been in this program for a year and I’m watching the quality of service decline slowly but surely before it would’ve only taken 10 minutes to get in and out of there in the morning on the way to work this morning took almost an hour I was late to work and got written up now for me I am a single dad with no help and anything that interferes with my job is a direct threat to my household because if I lost that job I would lose everything now this is supposed to be some thing to help me get my life back in order yet they are so unorganized and inconsiderate of peoples time that it really has made me consider trying to find a better option in the last month or so I would say thisMy counselor is the best counselor that I’ve ever had however their dispensing department is in need of two more windows and a lot more discipline and needs to work on not talking so much and getting people in and out of there like they are supposed to I’m only giving three stars due to the counselors if they were not a consideration I would give zero stars

I see certain people having issues and hear about it as I talk to people there. I just personally have never dealt with it for whatever reason. It has tremendously helped me. Went from homeless and at the bottom to working a good job, with a house, car and all the things I couldn't seem to hold onto during my addiction. They also gave me a bunch of resources during the beginning that helped. Everyone's experience is different of course and counselors and staff are going to vary in their personality etc. If you feel you have tried everything else and without success give it a shot.. Not the best option but its a successful one if you utilize the counseling and resources and taper in good time and don't ultimately just switch addictions, which can and does happen. Overall it's a program and it isn't always easy but you got this 😁

I was treated here for 3 years, they make up rules as they go was at 13 take homes to zero for 6 weeks because I wasn’t taking a prescribed medication by a physiatrist. Was at 123mg I waited to get 6 take homes and slowly tapered off methadone is the worst detox you can do withdrawals for 2 weeks. I’ve done withdrawals in jail and nothing compared to the withdrawal I went through from this place. Id recommend going to a pain clinic to get methadone pills from the pharmacy.

Great place has a dr. And counselor the ppl are very kind and lovely 😍😊

Terrible place to work super unprofessional and the manger will discriminate against you and proceed to blame it you. Extremely manipulative.

This place

This place is a joke, the employees don't care about their patients! Worst place to get help!! I would not recommend the clinic off Coloma way!! Terrible...

Awesome place for treatment

I have nothing but good things to say in regards to Aegis Treatment Center. My experience going 7 days a week is that they have friendly, compassionate and professional staff there. I try to make going on a daily basis something positive and actually I enjoy my day starting out on a positive note. And what better way than seeing positive prople first start of my day. I would reccomend Aegis to anyone who has beena victim of a physician who cuts your pain medication down or completely off and you struggle with Chronic pain or if you are tired of the lifestyle illicit drugs bring around and you want to get off the merry-go-round of being a slave daily to your addiction.

Very rude staff!! I switched to this place because it was closer & was only there for 2 months & transferred back to core in sac where I drive 40min but definitely worth the drive! I felt The staff at aegis are very rude & treated ppl very poorly, especially the woman at the front desk. Core medical clinic is the by far the best clinic ever , the staff is great, most of which are all in recovery & are genuine & sincere.

The staff is amazing, so super supportive. Christopher is the best counselor, our sessions go by so quickly, too quickly! I miss talking to him on our off days often! I really enjoy coming in and seeing everyone in the morning, I know it’s part of the reward system to not have to come every day but I really do look forward to it. Everyone is so kind and warm and amazing. Don’t ever ever close!! 🙏🏻

I have been with Aegis on and off since 2000. They have always been there for me and having been in clinics from Daytona Beach to Atlanta GA and a few in between, i can honestly say the Aegis family(from Margaret to Tammy.)have always done their best to keep me on the "straight and narrow" and i am very happy to be with Aegis.

Gave me back my life and freedom! Some patients complain about rules or an attitude they recieved from a staff member, but I'd encourage them to take their recovery seriously and take responsibility for it. Only you can decide to have real recovery in your life and change your attitudes, behaviors and old associations. Everyone has their days but overall ALL the staff have been extremely warm, considerate and generous in helping me to become the best version on myself. They truly care about your life and success in recovery which is hard to find in this industry as I now work in the AOD/SUD field. Wonderful addiction treatment center and wonderful business in the city of Roseville.

This place is great. They have been really good about keeping my schedules , they are quite good at keeping up with everything else even when the computers are down.

The program is ran by very rude people transfer to Norwood and since then I've got all my take homes it took me 9 months to get them which a ride was difficult for me even though I was clean I could never get my take homes there the stop was exceptionally rude I had a great counselor I wouldn't recommend the place to anybody Norwood has work for me not Aegis

I'm very happy with my treatment at Aegis, the staff are very nice and make me feel human when I go in not just some junkie that is dirt. My counselor is the best and she listens to me not just because it's her job I truly think she cares. as I believe the others from front ladys to nurses all are very nice always have a kind word to say and they just make it easy to get the help I need. I will never regret the day I walked into Aegis and asked for help, they have been helping me every step of my recovery. Thank you Aegis for saving my life. My counselor Julie is the reason I'm doing so well, I believe if she was not my counselor I would have a very hard time doing my weekly counseling sessions. I have really bad anxiety to the point that I do not leave my house, the only time I leave is for my my counseling every week. She is very easy to talk to and she just makes me feel that she's just not doing her job that she really cares about you and wants to help and she really does. I enjoy talking to her every week. Thank you Julie for helping me through some of the hardest times of my life, you have been wonderful.