Star Dental Practice's Online Review Report Card

Best dentist! My daughter and I come together because we moved out of town. Such care and concern.

am very disappointed with dtar dental the service at this dental office. This was the second time we made an appointment and followed all instructions, only to face issues upon arrival. When we came in for the appointment, we were told at the front desk that the insurance was inactive and were advised to contact the insurance company. We immediately contacted the insurance provider, and they confirmed that the insurance was active and there were no issues on their side. Despite this, no one at the dental office offered any proper assistance or clarification. My husband was in significant pain, and we had already visited the office twice to explain the situation, but unfortunately, no one took the time to help or listen to our concerns. This experience felt very unprofessional and frustrating, especially when a patient is in need of urgent care. I hope the office improves communication with patients and verifies insurance property before visiting in clinic

Best dentist in the world 🌎 thank you Dr sohi

Receptionists are kind, nice and helpful. Service is good. Clinic is up-to-date and looks well maintained and clean. A couple of suggestions: 1. Hygienist, Aides and Dentists should introduce themselves when greeting the patient. I has to ask or guess who they are. 2. Try to run on-time. Each time I had to wait at least 30 minutes past my appointment time. Ok for a retired person. Other than that, I am quite satisfied with the clinic and will definitely recommend if someone is looking for dental services.

"The staff here are very polite and professional, and the office is extremely clean and well-maintained. I felt comfortable during my visit and appreciated how welcoming they were."

Genessi is the absolute best!!! She is very accommodating and actually cares for her patients. Not all staff is terrible, ask for her she’s really the tooth fairy!!

this office is corrupt and criminals work here. do not go here if you are assigned by your insurance. they falsely reported that i had a fluoride cleaning and charged my insurance, i did not have any cleaning done here, ever. they also claimed i had 18 cavities. i checked with my previous dentist, paying out of pocket and he confirmed that was a lie as well. they lie to patients in a gross attempt to pocket cash. they don't have new appointments for fillings for 6+ months out but will bring you in the same day for x-rays and a cleaning to pocket your insurance money. absolutely sick individuals who work here, taking advantage of the poor and non-english speakers. this office has been reported for investigation, count your days

If you need any immediate dental work, I would recommend you ask your insurance to reassign you to a different office. This office has same day cleaning appointments but can't book a filling until 5 MONTHS OUT. This shouldn't even be possible for a practice to overbook/extend themselves to this point, clearly a profit-motivated issue they are creating for themselves and passing along to their patients. Front desk and staff are all kind but this was still such a terrible experience for me still. I have been instructed to call every day to try to get on a cancellation list, like some radio sweepstakes. How DYSTOPIAN can you get?

Don't come here. My daughter is seven years old. When I arrived, I was informed that she had five cavities. I asked the doctor to show me her teeth and x-ray, and they did. Nothing caught my attention. I was informed that she needed to see a specialist and get her teeth filled. and my kid was terrified after the terrible treatment because the detal assistance didn't do a good job sucking up the water, so I had to get out of my chair to stop her. I received a second opinion and didn't think she had cavities. According to the new dentist, she has flawless teeth and no cavities. I followed their advice and reported the dental board. She just wants money.

RUN RUN RUN AWAY FROM HERE AND DONT BE GASLIGHTED BY MONTE ! Type of care : NON existent, make sure bring your own equipment for a procedure. && ask the dental assistant to please not be blasting her ear pods so she can hear when something is being said or shared. Bring your own glasses bd they lack them or clean ones and don't like to have to prep and sanatize things . Quality of care: disgusting , not sanitary and unsafe. Given you're working on a very sensitive place on the body you would think they care about keeping clean. From the dentist being unsure of what' she is doing then being told she was let go bc she didn't know what she was doing but yet still practicing on people ! Fake root canal recommendations , referrals to non existent people with no care to follow up. Office experience: MONTE this is for you, you're driving the practice into the ground. You're a liar, cheater and scam artist. You set your staff and patients up for failure. Office lacks any type of structure and proper equipment. I've been rescheduled with your practice over a DOZEN TIMES in a 3-4 month period . You lack empathy for clients and could care less as long as you're getting paid. You don't own up your mistakes but blame them on staff. You take advantage of people who can't speak up for them selves . You lack punctuality and any sense of professionalism. Your dentist hired don't even know what they are doing and upon asking their qualifications your office gets upset when things like this should be posted on the wall as public info. The worst type of manager or owner is a cheater and a liar and you unfortunately check off all the boxes when it comes to both.