Sutter Walk-In Care's Online Review Report Card
Sutter Walk-In Care
4.6
Average Star Rating
509
Total Reviews
14
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Sutter Walk In Care received 90.1% positive feedback, with patients praising the friendly staff, efficient service, and clean facilities. However, 9.9% of the feedback was negative, primarily citing unmasked staff and long wait times. Overall, the practice is valued for its convenient care yet it needs stronger time management and mask enforcement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Sutter Walk-In Care's Reviews
I came in with a style before I left on vacation. I was told to use hot compresses. On my return 4 days later there was an antibiotic in case I needed further help. This location was very thorough.
Reviewed On Google
Timely and PA was attentive to my needs.
Reviewed On Google
The PA and staff were amazing with my mom.
Reviewed On Google
Wonderful staff.. problem is I couldn’t fill a prescription because I had to have a prior approval from my GP.. wants the point of urgent care?
Reviewed On Google
Went in to have a large sprinter taken out of my middle finger. I had asked if they do this type of thing and was told yes. When I got in to see the doctor, was told they don’t have Novocain and could not help me. It was a total waste of time! The doctor said that the person that usually was at the front desk was out that day and they had a replacement for their regular person. After much pain, yesterday I was finally able to get it out myself no thanks to your organization.
Reviewed On Google
Great Job!
Reviewed On Google
VERY GOOD
Reviewed On Google
Even though I wasn't able to get a physical at this location due to the weight requirement, the staff went above and beyond to get help me find a place that was able to do it. PHENOMENAL staff.
Reviewed On Yelp
This facility, the nurse is the receptionist, etc. all do an exceptional job. Everyone is exceptionally professional, and I’d like to put kudos in for Dr Lichte as she is the best doctor I’ve ever had.. Recently, she has helped me with my hypothyroidism and after three months of treatment, I’m starting to think clear feel better sleep better, etc.! Thank you so much, Dr Lichte!
Reviewed On Google
Took too long, couldn’t even get my form signed and had to take it back to my Primary care. Terrible interior design as well
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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