Us Dental Care's Online Review Report Card
4.9
Average Star Rating
321
Total Reviews
41
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
US Dental Care received 95.7% positive feedback, with patients praising the knowledgeable and friendly staff, professional service, and comfortable environment. However, 4.3% of the feedback was negative, primarily citing long wait times, poor communication, and dismissive behavior. Overall, the practice is valued for its exceptional care but could improve communication and patient engagement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Us Dental Care's Reviews
I had a wonderful experience at US Dental Care. The entire office staff was friendly, professional, and made me feel comfortable throughout every visit. A special thank you to Dr. Zaid, who was incredibly helpful during my cleaning and whitening process. Dr. Zaid took the time to explain everything clearly, answered all of my questions, and made sure I was comfortable every step of the way. The results of my whitening treatment exceeded my expectations, and I couldn’t be happier with my smile. I highly recommend US Dental Care, especially Dr. Zaid, to anyone looking for excellent dental care and outstanding patient service!
I had an appointment at US Dental Care and ended up waiting for more than 30 minutes without being called in. The waiting room was also quite crowded, which made the experience feel even more uncomfortable and unorganized. I understand delays can happen in medical offices, but there was no clear update or estimate of when I would be seen, which was frustrating. The staff was polite, but better communication about wait times would really improve the experience. Overall, it’s an average visit for me—nothing terrible, but the long wait and lack of information definitely affected my impression.
Customer service oriented and very professional services
The best clinic I’ve ever been to. I’ve had to visit quite a few clinics lately, and none of them come close to the level of care, professionalism, and convenience I’ve experienced here. The staff is always friendly, welcoming, and efficient, making every visit quick and stress-free. A special thank you to Zaid and Dr. Glenn for consistently going above and beyond. Every time I come in, they treat me with kindness, respect, and genuine care, and somehow each visit is even better than the last. It’s rare to find a medical team that truly makes patients feel valued and comfortable. I highly recommend this clinic to anyone looking for excellent healthcare and outstanding customer service. Thank you all for the amazing care and dedication!
The staff is caring, approachable and above all, professional. Thanks to all the staff. The catwalk in the hallway is a bit of a trouble but we have to get our walk somewhere right? 😄
Very nice experience here. No hurry or rush. Very pleasant people working here. Would recommend.
TERRIBLE PLACE to go for dental care. The guy doctor I believe his name was “Dr. Middleton” is a terrible doctor while I was having pain/discomfort during my cleaning he worked very aggressively and seemed unconcerned about my discomfort throughout the procedure. Despite showing signs of pain and sensitivity, there was little effort to check on my condition or adjust the treatment approach.
Amazing Dr and staff! Highly recommend!
Absolutely amazing staff and Doctors! Highly recommend! Professional and efficient!
Today was my first time at U.S. Dental. The front desk people are really kind and helpful. The young gentleman who took my x-rays was really understanding with my discomfort in taking x-rays. He is also great at making you feel at ease. He offered great care tips as well. The doctor is a pleasant lady. Super respectful. She noticed a cavity and another potential issue that another doctor missed. I would highly recommend this place.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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