Ballard Rehabilitation Hospital's Online Review Report Card

I was here for a week I have a broken back and I thought it was going to be hard for me to walk or do anything and the couple days I was here I improved so much and I got so much better. All the staff here is so wonderfully nice and very very helpful, I love how all of the staff were so nice to me. They boosted up my confidence and gave me strength to be able to do so much more. I really recommend this rehab for anyone going through a hard time trying to process what happen to them. Thank you all for making me better.

I’m not sure what kind of place this is Dr. Kunan seems to be full of himself and gets frustrated when people ask him questions. Have not been called back by case manager Justin, nor did we see Dr. Bai after waiting all day for feedback? Is it because she is black? Is it because she has IEHP? I can’t figure it out. In regards to my sisters care it is not up to standards. I don’t recommend taking your loved one here dealing with a serious health concern. Poor communication, self absorbed staff that lack in basic ethics and accountability. Do better!

I was in a horrible car accident, broke multiple ribs, my clavicle, and my leg in several locations. I was in ICU for two weeks before they could perform my leg surgery. Once the orthopedic surgeon was able to install the fixator to my ankle, I had the fixator two weeks before my major ankle surgery on March 1, once my major ankle surgery was completed I was once again in ICU for an additional 2 days to heal. On the second day, I was brought to Ballard Rehabilitation Hospital. In two only 2 days here I learned to use my walker how to shower. I can only imagine what I will learn next. Dr. Chen is an awesome Dr. Very caring and very experienced, 1 day in Ballard he controlled the pain to my ankle that was so bad I had not slept in past 2 days due to the horrible pain. Nurses are here are awesome and very carying, you have a call button and obviously if you press your call button they can't just drop another patient they are helping to run to your button call, for those those who say in other comments that the nurses and staff are horrible it's safe they had a bad experience or must not have been in this hospital. Everyone here cares and is always willing to help. I don't plan to come back here soon lol, but I figured I would give an honest review.

friendly staff.comfortable ssurroundings

This is an outstanding facility that helped me tremendously. All the nurses, CNA's, and therapysts were extremely motivating and helpful and courteous. I recommend them to everyone needing therapy.

I was at a local hospital for 15 days and kept in bed for 11 days straight due to a fall and further complicated with breathing issues and fluid retention of my lower extremities. My situation was so severe, that I signed a DNR (Do Not Resuscitate Order). Arriving at Ballard changed all that!Upon my arrival, the RN’s and CNA’s made me feel comfortable and welcomed. The head of my nursing team, Ruth, and her staff went the extra mile to answer my questions, and with dignity, assisted me with my medical and personal needs. With a push of a button, I can request help from my Nurse (RN) or Certified Nursing Assistant (CNA). I want to personally give a shout-out to my hard working RN’s (Stephanie, Jeanne, Allen and Natasha) and my over-worked CNA’s (Gene, Niva, Catina, and James). Due to limited space, I can’t mention all the other talented individuals who have helped, and continue to assist me in my recuperation.My Physical Therapy Lead, Emily, and her team (Hugo, James, Jasmine and Niqui) and so many others are very dedicated in my recuperation. The gym is filled with all kinds of nautilus type machines, free weights and other special devices used to improve our bodies and damaged limbs. But its the therapists here that tie it all together and make the miracles happen. One day, Emily and I invented a simulation designed represent my car door so we could have me practice climbing into my vehicle. This is innovative problem solving at it’s finest.Eventually we all have to go home and have to cope with doing the daily household chores that await us. My Occupational Therapist, Mei, and her crew not only provide us with special tools and gadgets to help us bathe and dress ourselves, but also instructed us on how to do so safely. My O.T. Team (Mary, Tina, Brenda… and the rest) use exercises and agility training to help us maneuver in simulated settings like: A fully stocked kitchen with all the appliances, a Bedroom setting, and a bath and shower mock-up. It is because of their hard work and and instruction that I feeling more confident in being able to take care of myself again and return to my independent lifestyle.As a diabetic patient with weight related issues, I have enjoyed a variety of nutritious and appealing meals here at Ballard. Our Dietician, William, met with me to discuss my nutritional needs and goals and he helped tailor a menu plan to get me there. With the help of the Dietary Manager, Elizabeth, and her kitchen staff, we have tasted some very good dishes. You can choose meals like: Lemon pepper chicken, beef tips, baked tilapia, with all the usual sides that you would normally have. But my favorite is still the BBQ chicken breast with a salad and Newman’s Balsamic vinaigrette dressing. You’ll love it too!The therapists will work you hard but we do get some playtime, if you’re up for it! We have a Therapeutic Recreational Coordinator, Charlotte, who works hard in getting us out of our rooms for fun. All in accordance with COVID-19 distance and safety standards, she offers us evenings with Bingo, Arts and Crafts and even movie night.You should not have to deal with all that bureaucratic red tape involving insurance issues, your job is to get better! My Case Manager, Eva, made my stay here pleasant and masterfully handled all my insurance issues that came up. She accurately and passionately battled for me to continue my healing and will help set up any home care or equipment that i may need to finish my recovery at home. She and the rest of the Case Managers here are Awesome!Finally you have to love the doctors here at Ballard. Its their attention to detail and putting the needs of the patient first is what makes this rehab hospital first rate. My doctors (Dr Chen, Dr Lee, Dr Sial, Dr Saluja and the rest) have proven to me that they truly care for us and go above and beyond so we get the best care possible. Don’t be surprised if one or two of them visit you each day just to give you updates on your care or just to see if you need anything. You will love this place.

The physical therapy is amazing but they did me so wrong sent me to emergency room after getting discharged from the ER the next morning they said they couldn’t take me back so my husband pick me up I didn’t get my medication for my cancer didn’t get my shower chair my husband didn’t get the training he was supposed to get to take care of me it’s really sad what they did to me

Terrible food and sometimes it runs out of food

My boyfriend had a traumatic brain injury after crashing his dirtbike and after the hospital he was moved here. I can't begin to describe how amazing this place is. The staff is super friendly and kind. They worked with my boyfriend several times a day in physical therapy, occupational therapy, and speech therapy. They we're always welcoming and understanding. I would HIGHLY recommend this facility to anyone with a family member in need of physical rehabilitation. Thank you to all the doctors, nurses, therapists and staff who took such good care of my boyfriend ❤

So I have been here almost 2 weeks I am getting discharged tomorrow. My experience here at Ballard rehabilitation Hospital has been very uplifting. I use the word uplifting because I was involved in a motorcycle accident I’ve broke my pelvis and two places broke my left arm in three places and majorly fractured my right hand. I was ejected off my motorcycle distance to 50 feet so I’m not supposed to be alive. Needless to say I was already in the hospital for almost a month prior to coming to Ballard, so my spirits were not the highest at that time. I got here on a Saturday by Monday morning I was telling the nursing staff that I want to have my outpatient rehab at this facility. That’s because the nursing staff Are very respectful and you can tell they really care about your recovery and your safety and that they really love what they do. A few hours later I was having my first session of rehab and ever since the first session every session that I have had, has been very rewarding. The rehab staff also known as therapy staff are very experienced and knowledgeable of what they are doing and they A very respectful. The only complaint I have is with the Wi-Fi. I definitely recommend anyone who needs rehab to come to Ballard.