Sac Health System's Online Review Report Card

I’ve been going to different clinics and hospitals for over 40 years and I haven’t ever been treated like I have here at Sach. I’ve been coming here now for over 7 years. I do have a few problems with the stuff but only minor ones. BUT with my Dr. Pilosoc and my therapist Ann Curtis Never!!! I’m so happy and thankful for this amazing Doctors have saved my life. Thank you and God Blessings be with you always 🙏🙏🙏

Really good service good doctors

I was literally In-N-Out . My nurse was a great nurse.

I was transferred 4 times and was on hold for almost an hour just to try to get an appointment for continuing prenatal care. I completed all the steps they asked me to do as far as sending my medical records and allowing the time for a physician to review. Once I was transferred over to the nurse, I had to really express how frustrated I was and how I had referred family in order for her to at least take another step to help. Maybe they're overloaded with work, but I strongly suggest for operations to restructure the way they handle appointments. I also think the operators need a little more training in handling calls and asking the right questions to avoid so many transfers. So far, I don't feel like I will be taken care of with the initial start of even getting an appointment. Pretty scary especially if it's for prenatal care. I don't recommend this clinic and I'm extremely disappointed how this turned out as I really wanted to see Dr. Hart who I believe is a great doctor that I've known in the past, however, his staff totally failed him in representing him. Also, to put a complaint, you need to speak to a team of compliance...as in leaving a message. Stephanie, the nurse, did not provide who I can put a complaint to. Total fail. I'd give them a 0 stars if I could. :(

I love my dr alma palisoc she the best got me Thur everything I needed done in my life the staff there is wonderful

I have a 4 month old baby who had a stat referral put in for a pediatric GI specialist two months ago. A STAT referral got us an appointment two months out. When our appointment date finally arrived, the office called to cancel just a few hours before our appointment. After voicing my concerns, I asked if I was going to have to wait another two months for my infant to be seen. The lady who called said “I don’t know, someone will call and reschedule”. …… I never received any phone calls. Absolutely horrible start here

No one will answered the phone. Also cannot seem to see the same doctor.

Different doctor every time I go in. Other than for appointment setting they NEVER answer their phones and NEVER return calls after I leave a message. A lot of mistakes happen. I do not feel well cared for here. They just forgot to refer me to a specialist after forcing me to be examined first, to get a referral to an ENT. Then they forgot to do it and didn’t return my calls. The ONLY way to get a problem solved there is to walk in and make a fuss. Again, NOBODY answers their extension. And NOBODY returns calls.

When Medical Professional Agency asked me to interview and work for Sac Health System. I felt blessed and honored to take a role here. Especially after hearing about their mission statement and vision. But it broke my heart after 2x they didn’t want to accept me because the agency that I was working under got me in a huge misunderstanding and miscommunication with SAC. SAC threw me under the bus and didn’t want to accept me even after I spoke to Chris Bryd (I believe that’s the HR manager there) regarding the situation and if I can finally start my first day there. SAC reached out to Medical Professional agency and told them that I need to stop contacting them and they no longer want me to work there when it wasn’t even my fault. Wow, great “mission and vision” statement saying on there website “SAC Health System is committed to reflect the healing ministry & love of Jesus Christ through healthcare, education, and partnerships that empower our communities to flourish. They didn’t even give me a second chance or at least hear me out. Jazzel who was suppose to start on my first day paperwork ignored and forward my calls. She didn’t even let me have a chance to speak on my behalf how the agency screwed me over. Thank you for letting me down and whoever else is next to even take a position there when it’s not even the fault of the candidate, ITS THE AGENCY YOU WORK WITH THATS MESSING EVERYTHING UP!!! So sad and heartbreaking.

Dr. Hart is the best! Nurses are always helpful. Front desk is always pleasent and happy.