Brian H. Weeks's Online Review Report Card

This doctor nearly killed me! I had surgery to remove a small lump in my thyroid by Dr Weeks in July. The only consult I had before the surgery was with his PA. The morning of the surgery, after I was prepped, Dr Weeks came in and told me the lump was the size of a golf ball. After the surgery I was to be kept overnight for "observation". I was told to take my blood pressure medicine the morning before the surgery but nothing else. And not to bring my medicine to the hospital. If the evening after the surgery I was able to eat. I asked about my medicine and was told that the doctor didn't order any medicine and that they would call him. Again, I asked for my medicine and was told that the doctor didn't return their calls and that he never returns their calls. The next morning, the same thing. No medicine. The nurse just shrugged like it wasn't his problem. Overnight my throat had swollen, and I was unable to eat. I was discharged mid-day and no one had examined me. I live in Rosarito Mexico and was told by the doctor in the one time I saw him the day before that it was ok to drive home to Rosarito. By that evening I had swollen more. By 3 am it was like breathing through a straw. I was taken to hospital Del Prado in Tijuana. My blood pressure when I got there was 220/210. I was in intensive care there for two days. The doctor there told my wife and I that in another hour I would have been dead from not breathing but they were most worried about my heart due to my previous heart surgery and current BP. I went to Dr Weeks for my follow up and calmly told him the facts of what happened. He went from sympathetic to angry back to sympatric. He flat lied to me that he had ordered my medicine and said he always returns the hospital's calls. I asked him who examined me prior to checking me out. He said his PA did, hesitated and then added "by phone". This doctor is incompetent, and the hospital provided poor care because the doctor was unresponsive. I reported this to the hospital, and they said they would take action, but they wouldn't tell me what that action was. Later I was told by my new ENT doctor that this was not a small surgery. Also, I just saw on my Medicare statement a charge for removing my lymph nodes and a charge for a skin graft. This is news to me. Either he just never told me before or after or he padded his Medicare bill.

Dr. Brian Weeks is a fantastic surgeon and doctor. He is very passionate about his work and incredibly proficient. He knows his discipline very well. He is highly sought after and in demand. Therefore his time is very valuable and it’s not always easy to schedule with him. However he will make time for you when he can. His staff needs a little work but they are so busy I can see how something fall through the cracks. Do not let any negative reviews sway you from seeing him. He is extremely professional and caring. He has decades of combined experience with his father leading him. There’s a reason he’s the go to guy for this sort of thing and your life will change for the better. Sincerest thanks Dr. Weeks!

I wish I would have read these review before I went in. Long story short, I also got many sursrise charges and incorrect billings from things that were not done, including actual appointments! I have been trying to deal with the billing dept since March to get these taken care of. Also, I was not put out during my procedure or given anything to relax me and it was horrible and incredibly painful! I'm sure they still charged me for that, too. And of course, the procedure did not fix my issues. I never write reviews, but please look into the office more before you decide to go there. I will not be going back!

I’m glad they change my surgery appointment the day before without telling me until the day of my surgery, the lady of the ambulatory place wanted to convince me to go earlier than planned, I was really disappointed because I couldn’t rearrange my schedule, the pre-op appointment was rushed, it took les than 5 minutes of a speed talking and not with dr weeks, actually I never met him in person, and I felt like a number in their clinic, I started the process in April (about 4 months)to be evaluated for deviated septum, since the beginning the staff didn’t mind my case, I had to call them many times to know about my case and the attention was deficient, they make me feel that they don’t mater your case because probably have too many patients, I hope that is just my case, but unfortunately I just read many reviews that I agree with them, thanks to that I decided not reschedule my surgery and I prefer to keep looking another place.

This office is horrible. Idk whats going on in there. The phone is off a lot during business hours. I made abt 20 calls to finally be able talk to someone 3 times. Waited 6+ months for my authorization. Good thing I called them after that because nothing was happening. They finally gave me an appt 2 months out. They confirmed it the day before. I spent 2 hours on public transportation getting there, and then they told me they cant see me without me paying out of pocket because it wasnt authorized yet. Why do they confirm unauthorized appts? And whats so hard abt turning the phone on during business hours? Dont waste your time here

I heard great things about this Dr from his colleague. Got my HMO to approve out of network because Dr Weeks does ClaraFix in office and my HMO in network doc only does it under general anesthesia in hospital. After working in a hospital during the pandemic, I wanted to avoid general anesthesia because of spike in hospital acquired illness (sepsis after surgery, Cdiff, and UTI, which is more invasive when from catheter than regular UTIs). Because my HMO would be violating the good faith covenant (requiring me to go under general anesthesia in hospital for in-network vs. Dr Weeks in-office with topical or local anesthesia out-of-network), California Department of Managed Health Care did a review of my HMO appeal denial. My HMO then approved Dr Weeks for out of network. Be aware of your patient rights! The process: PCP or specialist appeals to your insurance; if denied- file a grievance with your insurance; if still denied- report to department of managed health care (HMO) or California Department of Insurance (PPO etc). During the process, remember to document dates/times/information discussed for phone calls, and save all letters from your insurance company.

I went to see this doctor a few years ago. My wait was over an hour. The front desk receptionist was very rude. The staff was rude and the doctor was beyond rude. The worst experience of my life. If you want to have people take good care of you DON'T go here.

Went in for parathyroid surgery Dr.Weeks was awesome in communicating with me before the operation. Great job almost no scar I literally have to lift my chin and point it out to people.

On 1/16/2023 I went to Dr. Weeks's office for a Eustachian Tube Dilation Bilateral Procedure. I never signed a consent to pay for the procedure out of pocket. I did sign a consent form for a $200.00 supply fee. On the morning of the procedure when I came into the office for the procedure already under medication for the procedure his staff then told me that I would have to pay $4430.00 out of pocket for the procedure. Since I was already high on drugs I filled out a check for that amount that they could not use because I was so high on the drugs I filled out the check incorrectly, and they had to destroy it. I did not realize what had happened in the office until later that afternoon and immediately called them about the matter with no results except that they had to talk to Dr. Weeks and never heard back from them. They are now billing me the $4430.00 out of pocket when I never signed a consent form that I would do so. I have tried to talk to his office and billing Dept. and cannot get them to contact me back. Today I received another bill from their billing Dept. for that amount. How can they bill me out of pocket for a procedure I never agreed to pay for? Is it not illegal to ask a patient to sign a form when high on medication? I just got off the phone with Dr. Weeks's office where he would not talk to me that I had to talk to his billing Dept. which I have done three times, and each time they say that they have to talk to the Dr. and each time they never call me back.

I had the Eustachian tube surgery that was $35,000 and I had to pay $10,000 of that and it did not work even though they said it had a 80% chance of success. I guess I was the 20%?