Cortica - San Diego's Online Review Report Card
3.7
Average Star Rating
103
Total Reviews
11
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Cortica received 66.0% positive feedback, with patients praising the knowledgeable staff and comprehensive care. However, 34.0% of the feedback was negative, primarily citing scheduling issues, billing problems, and high staff turnover. Overall, the practice is valued for its dedicated approach but needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Cortica - San Diego's Reviews
Amazing service.
Reviewed On Google
We got lucky with BT and having great progress.
Reviewed On Google
Cortica has been a blessing for our family. We highly recommend their services.
Reviewed On Google
Great facility! Great people!
Reviewed On Google
Claudia Proctor is the worst.
Reviewed On Google
My 4-yo son needs speech therapy. Cortica is in network. Scheduled the first evaluation meeting which was a video visit. They asked if he has trouble concentrating - I said yes. They then recommended a neuro evaluation, which I agreed to, even though it's not really a concern of ours. They said they would write up a care plan and schedule a neuro evaluation as well as a speech evaluation (also video visits). These were scheduled two months out - and the confirmation emails didn't mention speech anywhere - just neuro evals. Since we only need speech therapy, I wanted to get clarification that at least one of these next two evals was for speech. I reached out via phone (twice) and message to verify, and they never responded. I got the first bill of $390 for the initial video consult. I'm sure the next two would have been another $390 each, and who knows when the actual, in-person speech therapy would have even started? I cancelled both and reached out to a free provider in San Diego recommended by our school. He is now scheduled for an in-person therapy session less than a month out. In my opinion, it seems like Cortica is more focused on generating revenue from parents via multiple (pointless) video visits rather than getting kids the help they need. The reviews make sense now!
Reviewed On Yelp
Very nice friendly and responsible staff.
Reviewed On Google
Cortica is the most amazing place I’ve ever had the privilege of working with. Starting with their enrollment team! Absolutely amazing group of ladies! They go above and beyond to help you navigate the process when you have absolutely no clue where to turn. I had the honor of working with Amber and she is just the most caring young woman. The Nurse Practitioner Punam Malani amazing at what she does as well. She took the time to listen to me and was very caring and thorough. Thank you Cortica for doing what you do for caring and going beyond for our youth. Exceptional service! You are changing lives one child at a time.
Reviewed On Google
Our experience has been great! All the staff and all the physicians and medical professionals have been accommodating, flexible, knowledgeable and understanding.
Reviewed On Google
They messed up my son's appointment locations 2 times and scheduled one time when a practitioner was on vacation. They billed my insurance for that one for a canceled visit on MY END! Fraud!!!
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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