James Chao's Online Review Report Card
James Chao
4.2
Average Star Rating
189
Total Reviews
2
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Review Summary
Prime Plastic Surgery and Dr. Pousti received 82.5% positive feedback, with patients praising the doctors' knowledge, professionalism, and caring nature. However, 17.5% of the feedback was negative, primarily citing communication issues, complications, and staff rudeness. Overall, the practice is highly regarded for its surgical expertise yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
Facebook
RateMDs
Vitals
List of James Chao's Reviews
I had a botched lipo surgery and searched for a provider that could help. Prime Plastics Surgery did not disappoint! Dr. Chao always took the time to explain how everything would go…no matter how many times I asked. He made me feel safe and his staff have gone above and beyond to provide an atmosphere of comfort during the stresses of surgery. I walked in scared and defeated due to the previous surgery, however, I am now very much pleased with the outcome. Thank you Prime Plastic Surgery!!
Reviewed On Google
After my pregnancy I’ve been wanting to get my body back in shape to pre Pregnancy weight, I was amazed with how patient and knowledgeable Aaron is about the services and on top of that he’s the sweetest !I definitely recommend this this place !!!
Reviewed On Google
Aaron was sooo helpful and makes scheduling so fun and simple! I’ve been coming here for a while and my favorite nurses Samantha and Kristine are so patient and kind! Very lovely place and taking my mom as a birthday gift.to her<3
Reviewed On Google
I had the pleasure of having my breast augmentation by dr.pousti I had to go back 2 years later for another consult I had the pleasure of meeting. The dr that took over for dr. Pousti let me just say I will never go anywhere else for anything they made me feel confident and we discussed exactly wheat needed to be done as I was leaving I met with their estician im sure she much more then that but one look at her and I wanted her services lol walked in for 1 thing and left excited for what more I could do lol they have all areas covered. I’m super impressed with the caring professionalism from the moment I walked in to the moment I left. I can’t wait to go back and get started.
Reviewed On Google
TERRIBLE EXPERIENCE!!! Deformed and asymmetrical implant surgery. Dr. Pousti and the staff are more concern about patients leaving a "good review" than doing a caring job. After he denied several times the implant was just all wrong, he accepted guilt and offered to fix the BAD implants but at the patients cost, really? Don't fall for the marketing trick and READ the paperwork before you accept any surgery. The service is so BAD that the day of the surgery he arrived late and didn't look good or ready for such an important day in a patients life. Your body is your temple, so be careful and best of all, do your research, there are better options elsewhere like in Eastlake. Save money and STAY AWAY from Dr. Pousti.
Reviewed On Google
Do not go this this man! Within 12 hours of surgery, I was in excruciating pain. He had no one on call and was unable to be reached. I went to the ER and when they finally reached him, he refused to come see me. Further, he directed the ER staff NOT to remove the dressings. I ended up with serious complications of a vascular compromise requiring hospitalization. I ultimately had to have my finger amputated and have lost grasp function in my hand. I am scheduled for a fourth surgery to attempt to improve damage he caused. I live in constant pain. It has been 5 years and everyday I regret my decision of choosing Dr. Chao. Stay far away from this guy!
Reviewed On HealthGrades
The best PS and best MD I'm so lucky to find Dr. Pousti he gave me back my health and confidence. Staff are so sweet friendly and responsive.
Reviewed On Google
I cant say enough honestly!!! I have been in the medical for 20 years as a ultrasound tech and we work very close with physicians. Dr. Pousti and team are a class act!!! I have lost over 95 pounds and I am in need of multiple procedures. I have consulted with doctors in Beverly Hills to Arizona not only were their prices through the roof but the one doctor didnt want to remove the hanging skin from my arm ughhh what why its gross!!! And the other doctor was explaining I was going to be under anesthesia for 9 to 10 hours ..NOPE I'm not gonna risk that, way to dangerous. Dr Pousti has your best interests in mind but most of all he made me feel so comfortable literally !!! Dr Pousti will even come to your house to check on you ..REALlY ?? Yes really ..My boyfriend and I were so impressed, the consult was around 2 hours I even got to speak with a patient that was post OP one year and another one that was post op 6 days !!You never felt like they were rushing you. I JUST CANT SAY ENOUGH !! I will be booking my surgeries with the first one in April 2020 so stay tuned!!❤ Cheryl from San Diego
Reviewed On Google
Dr. Pousti took his time to talk to me and discuss all my options and was very professional. His staff was amazing... full of smiles and great customer service.
Reviewed On Google
Dr Pousti And staff was awesome very professional very caring able to answer all the questions I could have my experience with this office was amazing.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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