Pearlmax Oral Surgery's Online Review Report Card
Pearlmax Oral Surgery
4.3
Average Star Rating
102
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Pearlmax Oral Surgery received 82.8% positive feedback, with patients praising their friendly staff, efficient procedures, and professional care. However, 17.2% of the feedback was negative, primarily citing billing issues, long wait times, and unprofessional communication. Overall, the practice is esteemed for its high-quality expertise, yet it needs improved administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Pearlmax Oral Surgery's Reviews
Very friendly staff and dentist. Great explanation of the procedure and what to expect.
Reviewed On Google
Outstanding experience at Pearlamax Oral Surgery. The staff was incredibly attentive and professional, and Dr. German Trujillo is a truly brilliant, confident, precise, and very reassuring. You can immediately tell you’re in expert hands. I felt confident, comfortable, and very well taken care of. Top-tier service from start to finish. Honestly — the best experience I could have asked for. Highly recommend! Olga K.
Reviewed On Google
I cannot say enough wonderful things about Dr. Trujillo and the exceptional care he provides. Our family has been seeing Dr. Trujillo for years, and we truly wouldn’t trust anyone else with our oral surgery needs. My mom recently went in again for a dental implant, the procedure went smoothly, but what meant the most was how calm and reassured he made her feel throughout the entire process. Her healing process was incredibly easy barely any swelling. We’ve seen friends go elsewhere and deal with significant swelling and discomfort for well over a week. We also appreciate how Dr. Trujillo takes the time to explain everything and answer every question. We are beyond thankful for the care he has given our family over the years. I truly cannot recommend him enough.
Reviewed On Google
Dr. Trujillo and his assistants are the best. I had a very good experience with the procedures I have had performed. The general office staff are also top notch.
Reviewed On Google
The best!!!
Reviewed On Google
Got 2 wisdom teeth extracted. Dr. Trujillo and the team are very professional.
Reviewed On Google
The staff consistently demonstrates exceptional kindness and willingness accommodating. From the moment I arrived, every team member ensure I am welcomed and comfortable. Dr. Trujillo stands out for his professionalism and expertise. Before the procedure, he takes time to throughly explain each step, ensure I understand what to expect and feel at ease. Throughout the procedure, Dr. Trujillo remain attentive, providing clear updates and guidance, which helps to alleviate any anxiety.
Reviewed On Google
Highly recommend! Got my wisdom teeth removed by the best oral surgeon in La Jolla! Dr. Trujillo and his team Holly, Emma, and Evelyn were the absolute sweetest and the best!
Reviewed On Google
Very deceptive billing. After consultation and signed payment agreement confirmed on same operation day, PearlMax collected our Patient Portion payment in full, then sent an inflated bill to our insurance and received Insurance Coverage payment more than estimated amount in the agreement. Even though they already received payments more than in the signed agreement, 9 months later they are still trying to overcharge us, and threatening us with collection harassment. We're filing conplaints with the Dental Board of California, BBB, ...
Reviewed On Yelp
It's hard to overstate how great this office is. You're never in a good place when you need oral surgery, but Dr. Trujillo and his top-notch staff provide compassionate and expert care, end-to-end. The doctor takes the time to both explain and illustrate, and in the most kind and caring manner. The office staff are total pros. This is honestly the only oral surgeon you will ever want or need. I'm so glad I found them.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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