Valley Orthopedic Associates's Online Review Report Card

I severely injured my knee playing basketball that ultimately required me having surgery. I was referred to Dr. Bouz who did an absolute incredible job. My knee is healing up nicely, and I highly recommend going to see him with any knee issues that you may have. Thank you Dr. Bouz!

Very happy with my experience! I went to two other doctors that had no idea what was going on. The doctors here were able to find my problem and a solution that got me back to my normal life! Highly recommended!

Honestly, probably one of the only doctors that cared about my problem and fixing it. Very busy office but worth the wait. I would recommend valley ortho to anyone.

What can I say about valley Orthopedic, I can say a lot! I've been coming here for a couple yrs now and I love the outstanding service provided by the ladies in the front desk, very professional always smiling and always makes me feel at home, Dr, Bouz is amazing he listens to you and always provides the necessary treatment for your needs, the office clean, rooms fresh and clean, I recommend all who reads this to come and visit the staff and Dr, Bouz you'll know what I mean.

I have been seeing Dr. Bouz senior and Dr. Bouz Junior and Dr. Bouz's son took over after he retired. They are both wonderful doctors, and I am so grateful my Primary Doctor sent me to them. Dr. Bouz has kept this 73 years young woman on her feet for many years now. When I tore my rotator cup, Sr Bouz did my surgery, and it worked great. Dr. Bouz Jr. Took over and has been using every means possible to help me avoid knee surgery, which I truly appreciate. The staff is outstanding, to say the least. I look forward to seeing them when I do follow-up appointments. Thanks to the Dr.'s and to all the fine and caring staff.

Extremely professional staff and excellent Doctors. I fractured my knee cap and needed to be seen right away, I was given an appointment same day. I'm glad I chose this practice to take care of my orthopedic needs.

Was referred here due to a car accident and wrist issues. Initial emergency room missed it. When I came back X-ray saw possible fracture in wrist, Dr. Harrah sent me for CT Scan and saw a piece broken completely separated and nothing in the original X-ray spot. OT later stated I probably did have something going on in my original X-ray spot as well as my pain and weakness was directly correlated to the bump in the X-ray region. I get that they can only go off the image so things can be missed. The front desk staff also kind of suck here, which is where more of my review stems from. My lawyer needed a written diagnosis for their claim and was told they need to speak to the doctor and call me back. Weeks later, I followed up and it was never done. I eventually gave up. They charged me $30 copay on my second visit when I already reached my plan's out of pocket maximums. When I questioned this, they didn't look at anything and was like you owe copay every visit. Also on several calls I requested other PHI and non PHI items electronically (email) and was denied stating that is a PHI infraction (it's not). Was told they will print it out and provide me a hard copy only in person. My understanding is that this is considered an 'Unreasonable Request' under HIPAA. Snail mail and Email are considered the valid options when this sort of request is made after verifying my identity which could be through confirming my Address/DOB/full name together. Can read about it here: https://tinyurl.com/ynphtdy2 Finally getting connected to the company that manages their billing 4 months later after waiting for insurance claims to go through, they are issuing a refund of the extra copay and are able to give me my PHI request unlike the medical provider... What do you know.

Dr Bouz is awesome. He listens to what you're saying, asks pertinent questions and always has a few options to choose from. He is kind and very understanding. I highly recommend him.

Dr. Harrah really cares about his patients! My boy hurt his left foot, causing left foot fracture, thus we are referred to come Valley Orthopedic clinic by Emergency doctor. Dr. Harrah is professional, and he patiently explains us about the daily cares, so as the crutches usages, and further boot usage. He is specific with sensory & motor checks, and explain with us about the warning sign of the Lisfranc joint injury. Luckily, after his care & help, my boy is able to recover now. I do appreciate all of these ! Thank you !

I just got off the phone with Dr Bouz. What an amazing doctor! Thanks for calling to check on me, Doctor! Five stars, all day!