Andrew Diamond's Online Review Report Card

This review has been removed for violating our Terms of Service

This review has been removed for violating our Terms of Service

He was unprofessional and rude. He did not care about my medical issue and he made me cry.

This review has been removed for violating our Terms of Service

This review has been removed for violating our Terms of Service

This review has been removed for violating our Terms of Service

This review has been removed for violating our Terms of Service

I just had the best experience with a doctor in the US. Andrew Diamnond really listens to your concerns and I had many.. He took his time, documented everything, referenced me to bunch of specialists. I left the office feeling that he actually cares about my health unlike many others who tend to forget that being a doctor means helping people without being condescending, and making patients feel stupid, overly cautious, weak and helpless. It is nice for a change to have a conversation with a human being instead of a robot in a white coat. He is friendly and open which makes you feel comfortable right a way. I would recommend him to everyone but judging by his tight schedule he does not really need yet another recommendation :)

Dr. Diamond was recommended to me by someone I trust a great deal and I cant believe I waited this long to write a review. First of all, how can you not want your primary physician to be named Dr. Diamond? I mean, thats a totally pimp name (in fact, I bet there is a pimp named Dr. Diamond somewhere). I have been going to him for several years now.Qualifications: The dude has both an MD and a PhD two doctorates? Awesome overkill, that much more intelligence and knowledge focused on you. You can never complain about having an overeducated doctor caring for you.Manner: Always and consistently supportive with a good sense of humor and genuine concern for his patients. If I go too long without checking in with him, hell actually send me a bitchslapping email reprimanding me for not keeping in touch and coming in regularly. Think about that, most doctors barely remember your name, this guy guilttrips you like only your mother could.Treatment: Consistently checks in with all of my other doctors (I have a whole team because I took such rotten care of myself in the early years) and even pulls favors from other doctors. You know youve got a good guy if other doctors are constantly doing special favors for him and his patients. I have a ridiculously high deductible which I met near the end of last year, which meant anything after that, the insurance company had to pay. I met the deductible on December 28 and told him how I would love to get a certain procedure done. He managed, in two hours, to get his friend, a surgeon, to agree to do the procedure on December 30 (they were closed for new years eve on December 31). How slick is that? Suck it, Blue Shield, youre ponying up for that one 100%.Concerns: None when it comes to the good doctor but a few when it comes to One Medical Group. I definitely like OMG but they are a ridiculously busy office and Dr. Diamond is much in demand so they book up his time very quickly. Its not their fault, its just the volume they have to deal with. If you dont speak up at the time of making the appointment to say exactly how much time youll need with him, theyll give you the usual 25 minutes. As long as you let them know that you need a set amount of time, they will help. Getting an appointment with Dr. Diamond can be difficult, but I would rather be with a doctor who is much in demand than one who never seems to have any patients.

A Google search led me to Dr. Andrew Diamond and his home page on the One Medical Group site.  I was attracted to Dr. Diamond by his educational history, patient reviews, and the fact that he specializes in cardiovascular issues.  On his page, OMG claimed be was taking Limited New Appointments.  Good news, right?  But, you cant make an appointment with him until you first join OMG.  So, I paid the $149, joined OMG, and then tried to select Dr. Diamond as my primary care provider.  Impossible.  Tried to schedule an appointment with him.  Impossible.  So, I wrote an email to OMG administration telling them I felt baited and switched.  A short time later, a woman called me and advised that Dr. Diamond has a lot of clients, so it would be wrong of me to expect to see him because that would inconvenience his other clients.  I told her I wouldnt have expected to see him if the website hadnt listed him as accepting limited appointments.  If they had listed him properly as accepting no new clients and offlimits for appointments, I wouldnt have been led to join the group expecting to see him.  She recommended some other doctors, but frankly, none of them have his background or credentials.  It seems clear to me that they are using Dr. Diamond to draw customers so they can then hand off his prospective clients to other doctors.  Now, add insult to injury, I made an appointment with another doctor, cleared the time in my schedule, drove to the OMG office in Noe Valley only to find that the other doctor decided to take the day off without notifying either his patients or, apparently, even the receptionist, who seemed rather confounded that he had simply skipped out on his appointments for the day without informing anyone.Dr. Diamond may very well be a great doctor, but IMO, he should not let his name and picture be used in this way.  Prospective clients attracted to OMG because Dr. Diamond works there ought to be told that no matter what the website leads you to believe, Dr. Diamond is not taking any new clients, nor is he accepting new appointments.  Based on my experience, I think Dr. Diamond ought to know that when prospective clients are handed off to other doctors in the group, they can be unreliable.  This does not reflect well on Dr. Diamond.