Bay Area Cosmetic Dermatology's Online Review Report Card
Bay Area Cosmetic Dermatology
4.6
Average Star Rating
1040
Total Reviews
118
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Bay Area Cosmetic Dermatology received 85.1% positive feedback, with patients praising the staff's professionalism, compassion, and transformative skincare. However, 14.9% of feedback was negative, primarily citing long wait times, disorganized staff, and lack of focus on patient requests. Overall, the clinic excels in providing expert dermatological care, yet requires better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Bay Area Cosmetic Dermatology's Reviews
So appreciate this team! I had to rush out today after my procedure and Dr. Watkins’ assistant was able to help me so quickly and kindly. I always recommend this office to people.
I have been going to Dr. Welsh now for almost 20 years. She is amazing and all the support staff are always great to work with.
Loyal Dr. Welsh client for 15 years. Thank you!
Very good bedside manner and my initial cosmetic consultation went well. Clear explanations and got me quotes same-visit that I took home with me.
Very rude. I called to ask if they offer treatment for one area of the face and not the full face. The receptionist hung up on me, twice.
Simply phenomenal.
For 20 plus years I’ve been going to Bay Area Cosmetic Dermatology, and I haven’t aged a minute. Well let’s say maybe a few minutes! Dr Kathleen is the best ! She not only keeps me looking younger than I am but she is always is on top of any pre cancer sun damage ! And she never pushes products or procedures but is very informative about what one can do or use. The staff is always helpful and easy going, They even called to tell me they were running a bit late. What Dr office have you ever heard of that does that ! I highly recommend Bay Area Cosmetic Dermatology.
Dr He is the best he sees me and he also sees my daughter for her eczema and he’s always thorough and has great suggestions and takes great care of her especially when she’s very comfortable about her eczema highly recommended him!
I'm not sure how this place has so many good reviews but if you want someone who listens to your concerns and improves your skin, do not go here. I saw Shannon Watkins for my first ever Botox appointment, and it was terrible! I came in concerned about forehead wrinkles and lines above my eyebrows--she said plastic surgery was the only thing that could fix the eyebrow lines (I'm 37.) She said she'd do some baby Botox to prevent the wrinkle crease between my brows--but I said that's not even noticeable and not a concern, I'm not asking about that. She also tried to sell me on a bunch of other improvement procedures. I got the sense she just sells without actually caring about the results. Whatever she did didn't improve my forehead at all and looked really uneven with where she chose to inject and where she didn't. She didn't listen and didn't fix my concerns. I tried another place--my forehead is smooth and so are my eyebrow lines, without plastic surgery. All it took was someone thoughtful who listened. Find someone who is competent and actually listens to you!!! Don't go here.
Dr. Austin is really great. She is collaborative, skilled and is a joy to know. My face looks amazing due to her handiwork (and my following her recommended skin care routine). I would highly recommend her
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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