Cocoon Day Spa Noe Valley's Online Review Report Card
Cocoon Day Spa Noe Valley
4.9
Average Star Rating
403
Total Reviews
75
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Cocoon Day Spa received 88.8% positive feedback, with patients praising the friendly staff, calming environment, and professional services. However, 11.2% of the feedback was negative, primarily citing scheduling issues and service inconsistencies. Overall, the spa offers a premium experience, yet it could improve appointment management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Cocoon Day Spa Noe Valley's Reviews
I had an extraordinary massage with Chandra. She is superbly skillful, kind and I feel so grateful to have had such an exceptional experience with her.
Reviewed On Google
It is my refuge from this world. Staff and techs are above par. Service is superb!
Reviewed On Google
I absolutely loved my experience at Cocoon! I was treated with so much care and attention from start to finish. Every detail was thoughtfully handled, and I truly felt special throughout the entire visit. I especially want to highlight Marli Anglim, a wonderful massage therapist! She’s incredibly professional and has magical hands, the massage she gave me was one of the best I’ve ever had. Besides English, she also speaks Portuguese fluently, which is a great bonus for Brazilian clients and makes the experience even more comfortable and personal. I highly recommend Cocoon and will definitely be coming back!
Reviewed On Google
Chanra is an amazing masseuse! Highly recommended
Reviewed On Google
I have been receiving massages from Justin G. for about a year now. He is so talented, professional and kind. I would absolutely recommend going to see him.
Reviewed On Google
Marni is an absolute wizard. Weeks of neck/shoulder pain and stiffness nearly gone after one session (I say nearly because my pain/stiffness was pretty bad)! I can actually turn my head without excruciating pain. I've passed this place a million times thinking it was tiny, but it has a secret underground level like a wellness speakeasy. I've already booked another session with Marni so she can continue to unwind the multitude of knots in my neck and shoulders.
Reviewed On Yelp
High quality mani/pedi by Jessica! She did a great job with the polish, cuticle care, and shaping. She made sure many times throughout that I was comfortable and was kind, friendly, and hospitable. The ladies at the front desk were friendly as well
Reviewed On Google
Denise and Jessica did our pedicures and did a perfect job. Marianna and Marni at the front desk were so kind and helpful. The attention to detail and impeccable customer service here is significantly above and beyond expectation.
Reviewed On Google
I love going to cocoon and see Marnie for a deep tissue massage. She is an amazing body worker so knowledgeable and skillful and helps me so much with my lower back pain. I can’t recommend her enough she is the best!
Reviewed On Google
Can’t recommend Katrina (massage therapist) & Ellie (esthetician) ENOUGH! They made my experience so amazing 💗💗 Can’t wait to come back.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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