Edward Shin's Online Review Report Card

I had an excellent experience with Dr. Shin and all of his staff. I have a degenerative condition and had to have shoulder surgery in January of 2023. There was a hiccup with my insurance that was a bit stressful, but would have been 100 times worse, had Dr. Shin and his staff not taken the time and effort to deal with my insurance company on more than one occasion. That matter aside, I had such a positive experience pre and post op with Dr. Shin, that I would highly recommend him. I have spent a lot of time in Dr. offices, and it is so refreshing to have such a positive all-around experience while dealing with an injury.

My son fractured his wrist during basketball practice. He was in pain and very nervous. Everyone at Dr Shins office was so friendly and efficient in getting us an appointment, setting up his cast, following up on x rays and eventually removing the cast. Dr Shin's bedside manner is warm and approachable. He is an expert at his craft and felt we were in great hands throughout the entire process. Thank you Dr Shin and team!

I arrived half an hour before my appointment only to be left sat in the waiting room for over an hour with everyone else who came in after and before me being seen. When I was finally shown to the exam room I waited for yet another 20 minutes. The doctor did acknowledge the wait and apologized for the delay due to an unforeseen case. I have a good feeling that I was just seen when he had the time in between his other patients as I was a new referral. However, for all of my waiting and patience he only examined me for five minutes tops. Before I could gather my questions together he was out of the exam room and on his way to the next patient. I was given his assistant who I had to ask my questions to. Then I requested the assistant for help in emailing me information about braces which he promised but to this day has not materialized even though I called at a later date to ask again. The receptionist assured me that the assistant would definitely get back to me; I am still waiting. The office is very busy & that's why I feel patients' requests get overlooked. Yet that is no excuse in my opinion.

First class doctor with friendly manner and a helpful staff! I especially appreciated the reception I received in Dr. Shin's office. I felt well cared for.

Outstanding experience. Outstanding physician and staff. I've been to several orthopedic surgeons over the years, knees.. spine..hips.. compliments of too many marathons. More recently (2 years ago), i was diagnosed with frozen shoulder. I saw Dr. Kenneth Akizuki and then Dr. Sara Edwards -- the kind of docs that dismiss you if you are not a patient needing surgery. I almost had to beg Dr Edwards to order another MRI. Now? My frozen shoulder has morphed into a hot mess -- no cartilage, torn rotator cuff, torn bicep. My pain management doc (Dr. Hoyland Hong -- another rock star) sent me to Dr Shin saying he was top notch and would send a family member to him. Because i have so much trust in Dr Hong, I immediately went to see Dr. Shin -- who was able to fit me in pronto. He explained my shoulder in detail, really taking the time to ensure I clearly understood what happened to it, and the effects of cartilage being worn down. Unlike many orthopods, no attitude, ego or arrogance. As much as I wanted him to be my surgeon, he stated that I need a complete shoulder replacement. I even asked for a partial -- because I wanted him to be my surgeon that badly. Unlike many surgeons (who want to operate so badly they will take the case themselves, rather than referring a patient on to another doc who specializes in a particular surgery) he said that even though he does perform partial replacements, a partial wouldn't provide full relief and fix all the issues I have. Instead, he referred me on to Dr James Kelly and Dr Mark Schrumpf. He took the extra step to contact those docs about my case to ensure I could be seen promptly. Special shout out to his medical assistant, Aaron, who was extremely pleasant and on top of all the things that needed to be done to expedite my appointments with the above mentioned docs. I didn't get the name of the front desk help -- but all were extremely pleasant (despite a packed waiting room). If I ever have the need for any more orthopedic surgeries -- he is the first doc on my list.

awesome team, attentive service. Dr. Shin does his homework before the visit to make the most of his time with you. Really appreciate that.

Dr. Shin is a dedicated practitioner who was doing consultations even when many practices were not working for the holidays. Making an appointment and interacting with his staff was a seamless and pleasant experience. He is efficient, very communicative and explains the diagnosis and treatment with confidence.

I see Dr Shin for any and all sports injuries from my shoulder and knee to wrist and elbow. He always explains the diagnosis, options, and puts me on path to recovery. I'm extremely confident in his care and highly recommend him.

我的右腳膝蓋軟骨骨裂經過Dr.Shin半小時多點時間的，微創手術，我第二天就可以走路了！ 我非常感謝他的專業經驗讓我跛腳能夠得到最佳的治療！

Excellent courteous, professional, prompt service and clear communications from a knowledgeable staff.