Epi Center Medspa's Online Review Report Card
Epi Center Medspa
4.2
Average Star Rating
453
Total Reviews
14
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Epi Center MedSpa received 72.8% positive feedback, with patients praising the welcoming staff, effective treatments, and expert care. However, 27.2% of the feedback was negative, primarily citing appointment delays, inconsistent customer service, and communication issues. Overall, the medspa is appreciated for its professional service yet could enhance time management and staff consistency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Epi Center Medspa's Reviews
I walked into Epi and was treated like a VIP. They listened to my concerns and set me up with an plan that worked. I feel - and look - 10 years younger! Thank you!
Yuliana me dio un buen masaje es la major se las recomiendo venga y visiten a epic spa
I just received a HydraFacial Deluxe and HydraFacial Keravive Scalp treatment today with Shawna at Epi center. It was amazing to say the least! This was my second Facial ever, and first ever scalp treatment. It was such an amazing experience, Shawna walked me through each step asking along the way how the products felt on my skin, as well as the presure she was applying was ok. She truly cares for her clients and makes this a unique, and overall unforgetable experience. We also got to talk about some of my current skincare products, and what I can incorporate to better my skin. I truly appriciate this experience, and plan to be back for more treatments in the future!
AnaMarie helped me get picture perfect for my wedding and is continuing to work with me on my longterm skin journey! She is the absolute best - trust everything she recommends!
was really excited to use a groupon for my first-ever Botox appointment at Epi Center MedSpa. I called ahead to book and planned my visit from over an hour away. On the day of the appointment, I hit traffic and called to let them know I might be a little late. The person I spoke to (Morgan) told me I'd be charged a $75 no-show fee if I was more than 15 minutes late — even though I was actively communicating and on my way. When I tried to explain, he abruptly hung up on me. I called back to ask about parking and was again treated rudely, with no effort to guide or reassure me as a first-time client. It made me feel very unwelcome and uncomfortable. Because of how I was treated, I decided not to go through with the appointment. The experience left a bad impression. For a medspa, I expected more professionalism and courtesy — especially for new clients. I won’t be returning and wouldn’t recommend this business based on my experience. I wouldn’t trust my face to a business that is rude to me god forbid anything would have happened . i wouldn’t expect them to care.
I'm glad to recommend Natalie. She’s an artist with the talent to make you feel like you're with a friend. Natalie will make you look like the best version of yourself. The staff up front are always professional with a quick smile.
I had an incredible experience at Epi Center. From Katie and Morgan at the front desk to the care coordinator Pernella and nurse practitioner Inessa, everything about my appointment was a 5-star visit. There was even a mixup around a Groupon I got but they went out of their way to accommodate me and make sure I was really well cared for. Thank you all so so much for the amazing treatment! Will def be back 😻
I’ve had nothing but great experiences at Epi Center MedSpa and Natalie has been fantastic! She’s helped me with multiple treatments and I’m thrilled with the results.
Atendimento falso, so querem vender mais produtos, propaganda enganosa! Nunca mais!
I did CoolSculpting Elite with Jasmine at Epi Center MedSpa (3 sessions) and am SO happy with the results! She is super sweet and has an artful eye for where to place the applicators to produce the best results. My stomach looks so nice and toned, and usually it's the most difficult place for me to lose weight. The difference was noticeable after ~4-5 weeks. I do think it helps with recovery/results to wear a waist trainer. Would highly recommend!! Stomach has never looked better. :)
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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