Hans Yu's Online Review Report Card

Ever since the office was remodeled, they hired new staff and have been wonderful! They actually pick up the phone! :) The doctors are incredibly knowledgeable and client centered. Would recommend but there is a long wait list.

Update to my review: Do not seek Dr Chan. She isnt very empathetic and a great personal doctor. Dr Yu is still great.My mother goes to Dr Yu and hes super friendly and caring. He genuinely wants to know were doing fine and even knows me. He even smiles and cracks jokes and doesnt have to read notes to remember you. Dr Chann is the opposite. I use to see her because I preferred a woman to be my general physician. I avoided her for years, and I have been needing to do a check up. First, she couldnt tell the difference between my left and right chest in a physical once. I wish I could exaggerate or go more into detail. She literally derped and realized her mistake and said Sorry I was on autopilot. That showed her attention to people Second, you want a doctor you want to get to know you and you get to know her. Its a personal relationship. I was asking how she was doing and how her family was. She just stopped mid work, stared at me and goes Theyre fine. It definitely wasnt a response of Theyre cool. Thanks for asking! It was a Im working, shut it and stop asking. This experience was about 3 years ago and I never came back, despite her being still my GP. Obamacare limits the people I can see. Ill be changing insurance this year since Ill be married, but I will not be coming back because Dr Chan clearly does not care about her patients. If you come here, look for Dr Yu. Hes so much kinder. You want to have a relationship with your doctor.

I used to go to Dr Yu with my mother when he used to see her at St Marys Hospital. Once he had his own practice, he didnt see her as often and when he did, he couldnt really help her. He didnt really showed that he cared enough to recommend her to go to another doctor that can help her. My mom was sick and needed a doctor, he should show that he cares for his patients. He obviously didnt care for my mom. I dont recommend him go to another doctor. Theres a lot more Chinese doctors that will treat you much better than Dr Yu.

Very pleasant experience taking my grandparents to visit Dr. Yu (theyve been with him for the past 20 years. Also, it seems that Dr. Yu prioritizes overall appearance and cleanliness of office staff.

I did not have a family doctor and had just undergone open heart surgery. My wife selected Dr. Yu for me and I am forever grateful that she selected Dr. Yu. I am from Scotland and I had a great problem with very high cholesterol. I have been going to Dr. Yu for almost 25 years and he has taken very good care of me and, with the right medications, my bad cholesterol is now under 70. He reviews in detail, my lab work and I follow his recommendations to the letter. If I have a problem I can call his office and I get a call from Dr. Yu, mostly at 8 PM. His recommendations for other doctors, I have needed, have been excellent. He has also taken very good care of my wife who had one serious illness. Sometimes the wait is long but he is well worth it. He is the very best........John Scotty Thomas

I thought this doctor was great because he would take the time to talk to me about my current condition and even offer alternatives. However, learning how great my wifes and my new daughters doctors are, I have changed my mind. Here are the reasons this doctor and his office is terrible.* its difficult to get an appointment* he charges a copay for a checkup. this upset me the most.* I turned 35 recently, and so did my wife. And apparently, her doctor called her about doing a full check up with labs. Apparently, after age 35, you are supposed to have annual labs done.

Good Doctor is hard to come by, attending to patients and keep up on new knowledge, then had to listen to complaints about the office staffs. While I was waiting for my turn in Oct 2015 at the office, I can hear someone standing at the front desk complaining her appointment is so far away. The staff was most accommodating, that person felt she is not getting the respect and keep on whining and block the next person. I think the staffs in this office are excellent, good Doctors need help too! Took half star off because I had to wait too................

Dr. Yu is a good doctor. However, Its very hard to make appointment to see him. Once you do get an appointment with him then its OK. I called in on Jan 2015 to make an appointment for a preventive annual checkup. The earliest available appointment is Nov 30, 2015. Unbelievable but he is still taking new patients. Ive been seeing Dr. Yu for more than 15yr. It seemed like every time that I have an appointment with him the wait time is ~ 1 hour and when I did finally get to see him he rushed through the time that he spent with me (but it seems like that way for every doctor these days). I need to find a good doctor!

Its a doctor office. Appointments matter. Being on time matters. They get busy. Its a doctors office. Tardiness from other patients will happen. Waiting will happen. People being frustrated over this issue has seriously never been to the doctors much. My family and I have been coming here for years. Weve seen all the issues and we still come back because we understand that, once again, its a doctors office.My parents see Dr. Yu. Hes amazingly friendly and remembers his clients very well. Professional. He shows that he cares for his patients and isnt for the money. My doctor is Dr. Chan and shes also amazing. Straight to the point. Professional. The front desks are really nice people. People think theyre rude and just want you in and out. Believe me, Im pretty sure you all want to be in and out too. There is only so much the front office can do, yelling at them for delays and unable to schedule your date is redundant. They really do the best they can. Theyre really patient and nice, at least for all the times Ive been there (10+).

They are too popular to take care of you. The primary doctor has been fully booked for two years so that the doctor will not take any new patients!!!Phone line has been closed for last five days. no follow up or reminder service for appointment. I think they dont need to provide those services since they are popular. So for new patients, dont waste your time just go to new doctor office