Isabelle Mcleod Aesthetics's Online Review Report Card

Facials are okay but customer service is horrible. I booked an appointment 6 months in advance (for Isabelle to perform the facial) only for them to cancel on me. I can understand a cancellation, but when I asked to rebook with Isabelle they said I would have to go through the normal route of finding an opening. The next available date for her was another 6 months out! When I asked if there was anything they could do for me (like put it me at the top of the waitlist for her) they said no. It is extremely frustrating that this is how they treat their customers. It feels like all they care about is getting the latest influencer in for an ad. There are so many other great places in sf to go where you are treated with respect.

Really disappointed in their hospitality and customer service. I’m a first time client that booked months ago. Unfortunately, a work emergency popped up the day of my appointment that i can’t get out of, and so i called to move my appointment. No flexibility, okay thats fine, i get it. Can we move the appointment? Yes, to next month, but they still charged me for todays “treatment” since its a “cancellation”. Wasn’t planning to cancel and had no desire to, yet they had no flexibility whatsoever with their policy. I told them to not even rebook, since this is now a waste of money. I hang up and get an immediate call back. Is it them trying to save a customer, are they going to apologize? No, the old card i originally booked with was declined. Pathetic, they needed a new card to charge me a cancellation fee for an appointment i didn’t want to cancel. I get it, we all need to make money, but this is just extremely poor form. I’ve never experienced an office so desperate for money and so non sympathetic to their potential customers. Be forewarned about their rigid scheduling.

I absolutely LOVED my custom facial with Isabelle! As a connoisseur of facials, I must say I was pleasantly surprised by Isabelle's approach. I felt like the recommended treatments truly targeted my primary concerns. Aspects of the facial that can be unpleasant (e.g., extractions) were relatively painless and performed with care. Finally, Isabelle has a truly magic touch! The way she massaged my face, scalp, hands, and applied products was ... heavenly! I cannot recommend her services enough. You will NOT be disappointed!

I finally got to experience the Signature facial at Isabelle McLeod Aesthetics and I'm so glad I did! Beth immediately made me feel at ease and treated my skin with the utmost attention and care. The whole experience is so luxurious but results-driven at the same time. With every step of the treatment, I felt my dead, dull winter skin being lifted away and I left with the most radiant, smooth glow that continued for days afterwards! Beth was also very helpful in recommending some products to address my particular concerns. She was so knowledgeable about anything skincare related, I really appreciated her advice and guidance. I can't wait for my next facial! Highly recommend.

It was the best Spa experience I have had at Isabelle McLeod Skin Studio! It feels very luxurious, and I felt spoiled getting this facial. I felt smooth, glowy, and relaxed walking out of the facial. Book your facial with Beth ASAP! Beth has been treating my skin for years and has transformed it. She is amazing and very knowledgeable about all skin-related things. I got the signature facial, which includes microdermabrasion, dermaplaning, enzyme treatment, extractions, red light therapy, cryotherapy, professional treatment masks, and a relaxing facial massage. I also tinted my eyebrows and received a luxury hand facial and message. Beth analyzed my skin, provided me with a tailored, personalized skin treatment, walked me through each treatment step, and explained in detail what I was getting done. I would recommend that friends and family members get facials with Beth. If you want to feel special, come here to get your facial. They treat all types of skin and tailor a personal treatment for you.

My experience at the Isabelle McLeod studio in San Francisco from start to finish was pure bliss. Today my experience with Beth will never be forgotten. I received the signature facial which included multiple wonderful treatments which I absolutely appreciated as many competitors have you coming in over many appointments to achieve multiple things. I felt this option was truly for the customer as life is busy and time is short across the board.This bespoke treatment includes microdermabrasion, dermaplaning, enzyme treatment, extractions, red light therapy, cryotherapy, treatment masks, and a relaxing facial massage. I was even treated to a beautiful hand massage. The space is relaxing, elegant, clean and welcoming. Beth was full of knowledge and encouragement regarding my own skin journey and with enormous experience behind her combined with girls girl energy I felt at ease, in expert hands and was sent home with a spring in my step regarding the entire experience. I’ve followed the journey of the incredible owner Isabelle McLeod as she has boldly developed her unparalleled studios from coast to coast -San Francisco to New York City as well as her own beautiful line of exquisite and affordable products all featured recently on Good Morning America. This stable of knowledgeable women with your best interest at heart feels like a breath of fresh air in the competitive beauty space which can vary enormously in quality and price. Not here. This is it ladies… look no further, your new skin best friend just showed up for you big time. Five stars

Isabelle is an incredible esthetician! She’s kind, attentive, and knowledgeable! Her skincare products are amazing, and I’m already seeing great results in no time! Thank you for all the help!

I have been a customer of Amanda's for a year and a half. I couldn't be more happy! I have loved and enjoyed every facial I have received. Amanda is extremely thorough and detail-oriented. I notice an immediate difference in the appearance of my skin and others have seen it, too. Amanda is knowledgeable about the products and knows what products will best suit your skin. I have recommended many people to go for a facial and will continue to send my friends and family to Amanda!

Hands-down, best Facial I’ve ever had. And I’m a skin care junkie. This is the 10 in one facial for a reason there’s truly nothing else like it. I’ve been seeing Isabelle for over a year now my skin looks amazing and it’s the best part of every month. I get so many compliments on my skin and never have to wear make up. I recommend anyone and everyone that will listen, to book an appointment ASAP. She’s so good that now my sister, my mom and my best friend also see her. Not only will you receive the best facial of your life, but Isabelle recommends and has many products you can purchase so you can continue to have healthy skin. If you want fabulous flawless skin book your appointment as soon as possible.

This is my first review ever, but I felt I had to share my experience. I paid $390 for a facial and woke up the next day with pimples all over my face. I reached out multiple times to Isabelle, but the customer service was disappointing. A friend received a lower quote for the same service, which felt unfair. I don’t want to put down the aesthetician, but her sweating made me uncomfortable and raised concerns about her working on my skin. I hope this helps others make an informed decision