Judy Ng's Online Review Report Card

Dr. Ng is a smart, friendly and practical doctor. It has been a pleasure to be a patient of hers over the last several years.

I was in the office 20 mins earlier than my appointment. Later, a lady came in an told the receptionist she had an appt 15 mins after mine.  Then everyone in the room were called in, but except me, so i asked why.  The receptionist told me that the schedule was managed by the doctor but not her.  I remember last time when i made the appt at the counter and confirm everything with her.  I asked her whether she could go and ask the doctor.  She returned and said that the doctor was seeing a patient.  A patient, that one 15 mins after me.  What was wrong?  Finally, it was my turn 30 mins after my appt.  When i asked the doctor about my delay, she gave me three different ridiculous answers after i refuted each one: 1, the receptionist made two appts at the same time ( I found that there were no); 2, she thought she would have longer conversation with me than the next one, so she saw the second first and put my file next.  If so why did i need to make the appt in advance? and why no one told me about this while i was waiting? 3, she said she is busy around 4 p.m. and i should come to see her after lunch time.  Oh! My God, she has her own schedule, and I also have my own.  The most important thing is that i didn't just walk in without appt, i made it 2 weeks' ago.  If you can't see me, just don't make open for that period.  I took a long trip from East Bay and paid my co-pay, my monthly health care and i was also sick.  What kind of service i got!!!!  You charge my health insurance i pay but not provide appropriate service.  Never see this doctor if you want someone who can really consider and respect you.

Brilliant medical dermatologist. Honest, knowledgeable, effective.

This doctor is dreadful.  I went to see her with a longstanding problem and she did not listen to a word I said, but in fact cut me off to tell me what it was. She added that it is "typical for people in their 60's". (I am quite a bit younger than that.). When I asked her about the other problem she repeated the same comment, even though I pointed about that the problem appeared in my early 30's. Finally, not only did she insult me twice and refuse to listen, her diagnosis was wrong.

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Extremely rude.  Poor "bedside manners."  From the initial phone call to set up the appointment until I left the office after the visit, I felt like I was in some free clinic in a Third World country.  The staff and doctor were extremely rude.  Dr. Ng needs to take some classes on how to interact with her patients.  I know its hard to get an appointment with a dermatologist, especially on short notice, but take my advice - keep looking around and wait a few weeks for another doctor.

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