Judy W. Ng's Online Review Report Card

Best dermatologist! Dr. Ng is truly passionate about her job and is very good at explaining things. She gets to the point and is always happy to answer my long list of questions. The cleanser she recommended for my acne has been and still is so effective, and I have been using it for years!

My daughter had an appointment and we arrived right on time to a packed waiting room. (Not exactly something you want to see in the middle of a pandemic). Waited 30 minutes before my daughter and I were finally put in an exam room to wait for the doctor. Waited another 10 minutes and she never showed up. Waited 40 minutes total and finally had to leave to get back home in time for a work meeting. Zero consideration for my time, my daughter's time, for anyone's time, yet this place was going to charge me if I was late or canceled the appointment in under 24 hours? Not so much as an email or phone call from the doctor's office apologizing for the inconvenience. Won't be going back here again.

Doctor Ng is always so wanting to make sure she addresses all your concerns. She can visit you virtually or in office where all precautions are being taken. She is just so caring and effective. Thank you

Dr. Ng is dismissive and ineffective. I went to Dr. Ng in hopes that she could offer some new perspective and treatment on a long-standing skin issue. She was plainly dismissive, and just generally didn't care. This is fine if you're, like, a plumber. But I find it unacceptable for medical professionals. Rather than trying to help explore new solutions, she just asked me what I used before and recommended some stuff I'd already tried. Pretty disappointing experience. Would absolutely not recommend.

This is my first time visiting Dr. Ng's office.   I checked in with the receptionist, turned in my insurance card for copying, and then filled out two forms.  While I was in the midst of filling it out, I got called to the patient room so I finished filling them out there.   My first impression of Dr. Ng was that she listened to my issue and explained to me the condition I have.   Dr. Ng was very professional and efficient.  She wrote me a prescription for my issue.   I am thankful that my medical issue was diagnosed and the entire visit was very positive.  I would recommend her to my family and friends.

Dr. Ng is a smart, friendly and practical doctor. It has been a pleasure to be a patient of hers over the last several years.

Dr. Ng has been my dermatologist for several years, through two courses of Accutane, to help me manage lifelong problems with acne. Accutane treatment requires monthly clinic visits, blood draws, and coordination with clinic staff to complete information in a government database so that you can receive your prescription (if you're a person who could become pregnant). During both Accutane trials, Dr. Ng and staff managed all these details without significant error. Dr. Ng has an ideal bedside manner -- She is knowledgeable, direct, empathic, and admits when something isn't known or when your options aren't all that great. I can bring in a list of questions and she will go through them quickly and efficiently. I feel confident that if Accutane isn't effective for my acne, she will keep problem solving with me to find something to at least reduce it. You may need to wait longer for an initial consult with her versus other physicians in the practice, but in my experience it's been worth it.

If you plan on coming here, GET A SECOND OPINION!I scheduled an appointment with Dr. Ng because I was pretty desperate to be seen asap because I had had enough with my skin issues -- acne, hyperpigmentation, etc. The best derms in the city are booked many weeks out. Dr. Ng was not, so I booked with her. I also thought that because she was a fellow Asian, I could trust her opinion about my skin type.First, yes, she speaks VERY fast. She also assesses you after only looking at you for a good 30-60 seconds. She immediately recommended that I get on Accutane in a matter-of-fact voice. Thankfully, my fiance expressed his concerns and convinced me not to do it because he understood the repercussions of such a painful treatment. (For example, pregnancy issues and long-term skin disorders. Please research this if you're thinking about getting on Accutane.) He also pointed out that dermatologists often earn the most by prescribing expensive treatments like Accutane. Fast forward a few months later, after cleaning up my diet and working with an esthetician who, herself had tried Accutane and did not recommend it, my skin has cleared up and is nearly rid of hyperpigmentation and acne. More recently, my friends have commented that my skin is glowing, and I credit that to a lifestyle change, as well as diet and using non-comedogenic products. (Nothing new here, people!)I also went to another derm (Union Square Dermatology) this past year for a DIFFERENT reason (to check out a cyst) before my skin fully cleared up, and she also did not recommend that I get on Accutane. She disagreed with Dr. Ng's assessment and said that Accutane was for patients with much more severe skin issues (with severe acne scarring, which I have never had).The only thing I'll credit Dr. Ng for is that she correctly pointed out that I had eczema. However, I definitely question her ethics for trying to prescribe something unnecessarily just to make some more $$. It's really a shame that people like Dr. Ng are in practice. As someone who is more on the naive side, had it not been for my fiance, I would have signed up for something that would have cost me thousands and months of stressful treatment that may not have helped and would have caused long-term damage on my body and skin.

She took over for a different dermatologist who cut into my leg big time without telling me in advance (a "pre-melanoma" that was the size of a pinhead) what would be involved.  I look down as he is stitching and stitching and was utterly shocked at how much he had excised (I understood LATER the reasons, but I had other options and it is unconscionable​ that he didn't tell me in advance what would be involved and how many stitches I would have.  It got infected and then opened into a big crater and after 5 weeks of hell, I refused to trust him anymore.  Dr. Ng (in a different office) saw me almost immediately given upcoming vacation/flight plans, and treated me wonderfully, explaining what was happening and how long it would really take to heal, and what I'd have to do on a daily & weekly basis, etc.  Nothing but praise for her.

She is always kind, insightful and super efficient.  She gets the job done. I have multiple skin issues, and she manages them well.