Laseraway's Online Review Report Card
4.6
Average Star Rating
786
Total Reviews
47
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
LaserAway received 88.1% positive feedback, with patients praising the friendly staff, professional service, and effective treatments. However, 11.9% of the feedback was negative, primarily citing disorganization, inconsistent customer service, and high-pressure sales tactics. Overall, it is appreciated for its quality results but needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Laseraway's Reviews
Emily is outstanding! The best practitioner that I've seen at LaserAway.
Ashton and Gabby are amazing at the front desk this location is the best! I've been to the other locations but this one has all the people I love! and nurse Evelyn was amazing for my treatment. I keep coming back!
Emily is phenomenal nurse! She is always incredibly helpful and the team is very considerate and great to speak to. Amir is also wonderful at the front desk - answered all my questions around financing and any questions I have about points and different treatments! He always has a great attitude and I light up when I see him. I have been coming to this location since 2023 and it has become a treat to see them and get a great service! Highly highly recommend!
Emily is amazing!! her chatting always gets me less nervous and she doesn't miss a hair. if you're getting hair removal, request her - she's a pro!
Elizabeth was absolutely amazing! I highly recommend!!
Maricel was super sweet! She kept me informed of everything she was doing and made sure I was comfortable the whole time
Staff is always super kind and helpful! The space is always clean and inviting
Emily was so wonderful. She made me feel comfortable the whole time. She explained all of what to expect and after care.Bilal and Amir are wonderful at the front desk. Everyone is wonderful and awesome. I can’t wait to go back and get my next sessions.
Emily was fabulous! So helpful and made the experience far less painful. Thank you!!
I went to the LaserAway San Francisco Union Square location today for an RF microneedling facial and had such a great experience. Everything felt organized, clean, and professional from the moment I walked in. Amir at the front desk greeted me right away and walked me through exactly what to expect during the visit. He explained the full flow, answered my questions, and helped me feel totally comfortable before starting. He applied the numbing cream and made sure I was set before the procedure. Emily performed the treatment and she was amazing. She explained what she was doing step by step while she worked, checked in with me often, and made sure I was comfortable the entire time. With the numbing cream, the sensation was very manageable. More like pressure with mild prickly moments, not painful. The photos make the numbing cream look a little chaotic, especially with facial hair, but everything was handled in a very sanitary, controlled way. After the treatment, they also applied soothing aftercare so my skin felt cared for before I left. I had some redness as expected, but overall I left feeling really good about it. I would absolutely recommend this location, and especially Amir & Emily), if you are considering RF microneedling.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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