Lawrence C Cheung's Online Review Report Card

I don't know how this joker got any review over a ZERO I went to him for 2 skin problems. Mr. Chung gave a precursor glance and froze them without protecting face area next to one. He uninterestly asked "anything else" in a bored way. I told him about a new dark mole on my chest. He didn't seem concerned and move to inspect. Luckily I had taken a picture of it. He looked at the (not too clear) photo and said in his bored, rushed way "oh, it's nothing to worry about" then he said "anything else)? At that point I knew I would never see him again. Whatever you do if you value your health do not go to this guy.

Dr. Cheung and staff have been incredibly helpful to me over the years. I have suffered from several weird skin conditions and Dr. Cheung has been able to prescribe me something every time. It’s refreshing to find a dermatologist office that is efficient.

I've had one appointment with Dr Cheung on the phone. He was fine, got my questions answered, didn't seem necessarily super patient or warm but got the job done. What is frustrating to me and why I'm leaving this provider is that their office (in this covid age) will not do video visits. They will only do phone visits and you need to email your picture to their gmail account. If you have a sensitive skin issue in an area that you don't want to send over gmail (not a secure email), they will not receive it through any other method. The doctor will not do a short video either. They said you can just have the appointment with the Dr without the photo. But in dermatology, it would matter a lot to me to have the doctor see my actual issue on my skin! I need a provider who is willing to adapt to the current times and reduce risk of exposure. I found another provider easily within an hour who will do a video visit, same day.

On the positive side, it was easy to schedule, the office is clean, the doctor seems knowledgeable, and the surgery was very quick and painless. Unfortunately, and more negatively, I felt brushed off when voicing concerns - answers were curt and uninformative, and there was no sense of understanding or empathy. He really didn't spend much time with me, it seemed like I was wasting his time with my concerns. Also, the billing process was unclear. They didn't explain that I had to pay the research center directly for the biopsy, though they did charge me the exact cost of the biopsy and told me everything was taken care of.. They made it sound quick and easy, but the team never answered the phone and the balance was ultimately sent to collections even after multiple attempts (made by me) to get in touch for payment in the first place. I don't understand why I even had this issue, but I'm left dealing with credit issues now because collections was involved and I still have no idea whether or not I was charged twice for the service (since I had to pay the collections agency).. Never going back here, dealing with them has been a nightmare.

Have seen Dr. Cheung a number of times. He is wonderful. Very nice staff, easy to book appointment, and clean, bright office.

This doctor likes to cancel his appointments the day of to go on fishing trips(?). I booked an appointment two months in advance and was called to confirm the day before by his own office. I was then left a message the day of my appointment that he was taking off for the long weekend. I arranged for substitute to cover my teaching job. This was the 2nd time this happened. I am sure that I would be charged if I never gave 24 hours notice. I am no longer his patient after this.

On the positive side, it was easy to schedule, the office is clean, the doctor seems knowledgeable, and the surgery was very quick and painless. Unfortunately, more negatively, I felt brushed off when voicing concerns - answers were curt and uninformative, and there was no sense of understanding or empathy. Also, the billing process is unclear, the team never answered the phone, and then sent the balance to collections even after multiple attempts (on my end) to get in touch. I don't understand.

The staff checkins and wait are not bad. However he did not examine my whole body, despite being a new patient. I said i got a few moles in certain area thats why im here. He looked at those moles and said they were fine. My previous derm has always asked me to undress and change into a gown, and examine my hair, scalp, nails, private areas and of course feet. This dr did not do that. He spent less than 10 mins w me.

Horrible front staff, totally unsympathetic to patients. I visited their office to make an appointment for my 10yr old son who has developed a rash and was spreading all over his body. I wanted to get an appointment for dr Chung to see him since my son's pediatric dr referred us to dr Chung for skin rash diagnosis. They gave me an appointment date that was 2 months out !!! are you kidding me!!! I begged them to see if there is anything sooner or if the dr could just spend 5 minutes to check it out. They just said there is nothing they could do, 2 months out was the earliest the dr can see him.. What an amazing service, NOT.

Dr. Cheung is awesome. I went round and round with expensive cosmetic dermatologists that did nothing, before I found Dr. Cheung who solved the problem in less than two weeks at minimal expense. Thank-you Dr. Cheung.