M Spa's Online Review Report Card

I recently visited M Spa for the first time, and it was such a great experience. I don't book massages nearly as often as I should (self-care, right?), but this reminded me just how worth it is. I booked a massage with Miguel, and he was excellent. From the moment the session started, I could tell he was really in tune with his work--he genuinely cared about how I was feeling and which areas needed attention. I also really appreciate a firm, strong massage--and Miguel delivered. He has incredibly strong hands and knew exactly how to work through tension without it ever feeling like he was just going through the motions or mechanical. All in all, highly recommend M Spa--and especially Miguel. You (and your tired muscles) will thank you! Just a heads-up: Miguel only works on Thursdays and Fridays, so if you want to book with him (and you should!), plan accordingly. The only thing to note is that the changing area feels a little like a bathhouse setup. Don't expect a private shower, and there's a shared steam area--so if you're more modest or shy, that part might be a bit outside your comfort zone. That said, it's clean, well-maintained, and very spa-like overall.

Nice location! The masseuse was very attentive and did a very good job. There are minimal beverage options during your stay in the lounge. There is only one bathroom. Two showers. And a steam room seats about five people maybe. More like four. It is a small boutique spa, which is OK as long as the day is not overbooked you should be fine. Another review mentions a sauna. There is not a sauna. Let’s also get something straight; it is not a cruising location. The staff is very attentive to discourage such actions. The Massage packages seem to have intensity options without extra charge as other places might. Robes, sandals, and towels are provided as well as a sampling of toiletries in the bathroom; per usual spa experiences. You have to call to schedule an appointment. They will ask for a credit card hold.

Amazing amenities and helpful staff

Great clean facilities, friendly staff, and wonderful massages. Parking can be difficult so it's better to take some other mode of transportation if possible. I recommend getting there 30 minutes early to use the steam room to help relax before the massage!

I booked a couples massage for the 3rd week of October, in celebration of my partner's birthday. M Spa staff was great in informing me that it would have to be 2 separate rooms, but at the same time. They also informed me that due to the size of the facility and for the best experience of all patrons, members can arrive no more than 30 minutes before to use the facilities. They also informed me that parking could be difficult, due to it being the Castro, so plan ahead. As somebody who thinks himself as a master planner, I felt like I had the perfect birthday planned. Unfortunately, I didn't realize that this same spa date at M Spa aligned with the Pumpkin event in Half Moon Bay. After our 2 hour brunch appointment at Navio, we were stuck in traffic blitz where Google Maps, Apple Maps, and the Tesla navigation kept pushing the ETA to the right. Two hours before the appointment, I called M Spa and asked if there were any later appointments for that Saturday. Unfortunately, they were already fully booked (lesson - book far in advance to secure your spot). I called again an hour before the appointment and informed them that we cannot make it. I asked if I can reschedule and they indicated that since it was my first time, they would gladly honor the rescheduling without charging me any fees (which was extremely gracious). That amount of customer service earned them the 5 stars. When we finally went, the week after, I made sure we were in the Castro area an hour before. We wondered around until it was the 30 minutes before the appointment to use their facilities. They had a very clean and tidy locker room area for members to put their personal belongings and to change into their robes. There was also a 2 stall shower and a steam room where 3 people can fit. The lounge area was also calming and came equipped with tea and snacks. The staff went above and beyond, and after our amazing 90 minute massages, which left us floating and wanting to come back, they made settling the bill simple and even gave us 15% off our next service. I love you M Spa. You truly set the bar.

I need deep tissue massage. Not many can accomplish such to the intensity I require. TK is great at this. Such a clean, great amenity spa.

Fantastic experience all around. Very friendly staff and relaxing ambience. Definitely a go-to spot. Highly recommended

Great service overall. I've been there 3 times. All 80 minute massages. I've had May, Vit and Jim. All three massages were all unique in its own way. My goal is to try all masseuse but so far in ranking, May and vit are a close tie. Jim is unfortunately 3rd in my mind. Overall, if you're looking for pressure, I like May. If you're looking for a softer massage Vit. If you're looking for more stretching, Jim is great.

Professionalism, nice amenities, quiet zone and always relaxing. The sauna is a plus.

I made a last minute appt as I needed an urgent myofascial release recommended by my doc. I had never been to M Spa and was surprised how nice it was inside. They even have a small steamroom. The staff are extremely courteous and my therapist Kasey was extremely talented and was able to address all my issues. I will definitely be back.