Mcauley Adolescent Psychiatric Unit's Online Review Report Card

It's alright, the lady with big eyebrows was kinda rude. The food was alright. My roommate was...interesting.

Traumatic experience. Send your kid elsewhere if you can (we had the option with other hospitals). Clinical social worker was also incompetent and cruel with the parents.

I love this place. I am so tired of people poorly reviewing these facilities due to the fact that they're just focusing on your safety. As someone who has been in real neglectful and poor quality units, this is not one. Moving along, if you're going there even if it doesn't solve your issues, it will bring you a bit of sanity and happiness during a rough period. If you're social and open, the groups and activities will be useful. It taught me a lot of DBT skills and the food was really good for a psych place. They also sent me to a residential and those two together really helped me get on stable footing again in life. I'm nowhere near perfect but this place was so helpful.

The woman who answers the front desk here is absolutely horrible and rude. This is the number for the mental hospital, I get that it isn't exactly where I am trying to call but, you do not have to be rude and say "Stop calling this number and call the main line". What kind of service is that in the medical field? Is it so hard to not be rude and provide the main number? If you're having a bad day, why exert that to others?

Not exactly paradise, but as far as hospitals go my experience here was shockingly positive (not that I have anything to compare it to, fortunately...) and both the staff and other patients were perhaps some of the greatest people I've ever met. Seconding the other review mentioning Dan. There was a schedule we followed for the day, with occasional activities such as group therapy sessions, but for a solid portion of the day we were allowed to just hang out in the main room, although participation was never mandatory for anything, only encouraged: if you didn't feel like it, you could just chill in your room. Almost preferred my stay there to my daily life. Also, if you're gonna be staying here and have trouble sleeping: just ask for their tea. It's magic.

This was a really nice facility it helped me learn a lot about self-love actually and I got a lot of really great friends from it. They allowed us to share contact information and we've been keeping in touch with each other and it's really helped my growth. Also I loved all of my nurses. Expecially Dan and Laura what a great support system.

this was a terrible experience. staff were horrible and the conditions were awful. the showers didnt work. the windows had bars and some were boarded up. i hated being here, i was worse after. this place was depressing and i hope anyone who experienced it gets help after.

Okay so here’s the thing- I was there april of 2022 and overall it was a good experience and the food was good. however there is/was an incredibly transphobic doctor (i don’t remember her name but started with a G) who told me I was missgendered because I look and sound like a girl. She’s apparently had numerous reports filed against her and hasn’t been filed, and is notorious enough that within one sentence my crisis councilor knew exactly who she was and said she’d file another complaint. while my experience before leaving was good, when it was time and i was expressing i didn’t think i’d stay safe and would probably attempt again, my concerns were practically ignored. tl;dr good food and mostly good experience but ignored my safety concerns when i was about to leave. (i would probably go back though)

i made friends there

This place was super nice, super comfortable. There was only like one fight when I was here, because a girl was fighting the staff, and she was hurting herself. The staff were amazing. I recently went in at about December 2021. I stayed for at least a week to 8 days and this was by far my favorite hospital. The food is pretty decent (i'd recommend the chicken strips) you get to bond with a bunch of people here. I still have my old packets of things i can do when i'm thinking abt hurting myself or I'm feeling down/hurt, or just not feeling the day. Truly, I think, without this hospital, I would've attempted again, and I would've succeeded. we had 1:1 psych services w/ the staff, but also with our doctor. I had outside time, where we looked over the SF skyline, and it made me feel better, at least. We had movie nights at the end of the week, and I stayed in here until New Years 2022, where I left on January 4th. I can't say much for other people, but I had a roommate for the last half of my stay, because the heating wasn't working in the other half of the building. They moved us all up a room and she ended up in mine, and I liked having a roommate. I wish I knew what happened to her, but patient confidentiality and everything. Overall, I loved this place. Sometimes I miss it, because there was a structure to it that I don't have at home, now. Thank you, to everyone here. You truly changed my life. I'm much better, and much healthier thanks to you. <3