Simon Med Spa's Online Review Report Card

I had made an appointment online, but when I arrived, I was told that Dr. Lee was on vacation and that online appointments are not accepted under any circumstances. As a result, I wasn't able to see the doctor. If online appointments are not accepted, then why is there even an online booking form available? I found the entire experience to be extremely frustrating and poorly handled.

BEWARE: Dr. Simon k. Lee MAY DISCHARGE YOU ABRUPTLY AT HIS CHOICE!! After my insurance company and I had a 3-way phone call with Dr. Simon K. Lee's clinic inquiring his billing procedures and accuracy of his Billing statement. Only an hour or so after Dr. Simon K. Lee sent me an e-mail to discharge me as a patient.

Very fast and efficient immigration medical exam for a family of four. Beautiful price $180 per person. It took a week with blood work and filling out all 4 forms.

Dr. Lee has been our primary physician for a few years. He is gentle, caring, thoughtful, and empathetic. Of course he is a good doctor whom I trust a lot. He has a busy schedule but he carefully listen to you and answers my questions and concerns, I strongly feel I can trust him. I also like the lady NP (nurse practicer) a lot, caring, attentive, and understanding. She is such a Gem. I got a lot of help from her. After seeing Dr Lee and NP Ms. Zhao( does my memory services me good), I feel much relieved! Woking as a front desk at a busy medical office is not easy. The front desk lady Meggie is the same, she is helpful and understanding. My appointment had been changed a few times because of my personal schedule conflict. Every time I called Meggie, she did her best to accommodate me to make everything worked out perfectly.

This place is not just incompetent (ie. ALWAYS asking me to pay my copay twice) but also medically backwards. I don't recommend for anyone. Done and done.

Glad to have found them on yelp. Went for immigration medicals and they know what they are doing. Paper work provided at the end was thorough. Getting an appointment was easy. Called in on a Friday and got a Monday am appointment. The front desk was quick to check in and the wait time wasn't long. Don't expect great customer service at the reception. They were as nice as they can be for the amount they charge. A blood test was done on site and results came back in less than 2 days. Coming to Dr.Lee, he was very soft spoken and answered all my questions and had a really nice bedside manner. Highly recommend and carry cash if you don't want to get charged extra for using CC.

I don't know how they got such high reviews. I booked an appointment. Went there on time. Knocked on the door. Then no one opened. I knocked so many times. Heard at least two people inside. One was actively picking up phone calls. After knocking for like 5 different times, I called their number, and it got hung up. I was honestly so pissed and left. I would rather spend more time figure out a new appointment elsewhere then having them take my money.

I don't know how they got such high reviews. I booked an appointment. Went there on time. Knocked on the door. Then no one opened. I knocked so many times. Heard at least two people inside. One was actively picking up phone calls. After knocking for like 5 different times, I called their number, and it got hung up. I was honestly so pissed and left. I would rather spend more time figure out a new appointment elsewhere then having them take my money.

Terrible horrible front desk staff! The front desk staff doesn't explain the long wait. There's no such thing as appointment because the wait is long. They get the immigration patients go through first even without an appointment. The wait room is overly crowded. The examination room is dirty and messy. The doctor is nice, friendly and ok. The quality it care for assessment is mediocre not through. Just vital signs and weight and basic standard reassessment. Needs improvement on their appointment times.

Dr.Simon Lee is a horrible doctor . He did not pay attention to patient , he just care his money . Rude office staff . ..Document did not wrote the fact .Fake Story .