Union Square Dermatology's Online Review Report Card

Amazing experience with Dr. Walton for my skin treatment. She was very professional, caring, and knowledgeable throughout the process. Also huge thanks to Kat & Pam for being so kind and welcoming every visit. Truly a wonderful team — highly recommend!

I look forward to seeing Dr Morss-Walton for all my dermatology needs. She takes time to listen to me and I never feel I am being rushed in or out. Having been to several clinics around San Francisco, I can confidently say no one has taken care of me like her!!! Highly highly recommend !

I’m not sure what all these bad reviews are about— I have only had incredible experiences with Dr Morss-Walton and the rest of the team at USD. She takes the time to listen to all my concerns and has been extremely accommodating in being able to adjust appointment times to my schedule. My skin has never looked better than under her care and I feel every dollar I spend is well considered!

Dr Morss-Walton is an exceptional dermatologist. I've seen her for both cosmetic + medical dermatology and have left each visit feeling that I'm in great hands. Her approach to cosmetic dermatology is incredibly natural -- the results are the best I've ever had from Botox. I've also come to her with medical skin issues and they've resolved quickly under her care. I've recommended her to all my friends and family and will continue to see her for as long as she practices!

I saw Dr Morss-Walton recently for Botox and an acne consultation. She was incredibly knowledgeable and thorough. She listened closely and I truly felt like she cared about my concerns. I've gone to my fair share of dermatologists and Med Spas and this was the best experience by far. The botox looks great, very natural and exactly what I asked for. I'll definitely be coming back and I know if I have any medical skin issues Dr Morss-Walton has me covered. The Union Square office is beautifully decorated and I found the front desk folks to be attentive and easy to work with. Can't wait for my next appointment!

I had a visit with Dr. Peyton Morss-Walton 2 weeks ago, they were 40 minutes late and I had to wait. The appointment lasted only 10 minutes and they gave me a prescription at the pharmacy, saying that I could change the pharmacy if I wanted later. After the appointment, I tried to call the clinic many times over the course of 2 weeks to ask them to give me a copy of the notes from the doctor and change the pharmacy - but no one answered the phone, they have a voicemail that they never answer or call back. I think this is very rude and unprofessional on the part of the clinic. I paid the money down the drain. Terrible attitude towards his clients. When I finally got through to their office and told them about my problem, Kat's assistant promised to contact the doctor and change the pharmacy and call me back, but again, no one did. They just don't care. So if you want to lose $180 in 10 minutes, contact this clinic.

I had a visit with Dr. Peyton Morss-Walton 2 weeks ago, they were 40 minutes late and I had to wait. The appointment lasted only 10 minutes and they gave me a prescription at the pharmacy, saying that I could change the pharmacy if I wanted later. After the appointment, I tried to call the clinic many times over the course of 2 weeks to ask them to give me a copy of the notes from the doctor and change the pharmacy - but no one answered the phone, they have a voicemail that they never answer or call back. I think this is very rude and unprofessional on the part of the clinic. I paid the money down the drain. Terrible attitude towards his clients. When I finally got through to their office and told them about my problem, Kat's assistant promised to contact the doctor and change the pharmacy and call me back, but again, no one did. They just don't care. So if you want to lose $180 in 10 minutes, contact this clinic.

I go to Union Square Derm for regular skin treatments, and also skin checks. I feel that the care is good, and the office staff is pretty friendly and professional. Usually I see NP Nicole Spooner. She is friendly and efficient, and has a direct style of communication, which I appreciate because I don't have a lot of time for small talk. She is proactive in noticing skin changes and potential problems. She suggests different options for treatment. The office is busy, so I schedule appts over email now and the front desk responds promptly so I can get an appointment, usually it's about a month out. I like the location, it's walkable from BART and the neighborhood is fine. I've driven there before and it's not bad, with a parking garage about 2 blocks away. Recommend this derm clinic.

Was recommended by another Dermatology office who was way over booked. When I called Alexis told me there were 2 appt the following day. She was great at providing info and making it very easy to get in. Paperwork is straightforward and there isn't super redundancy in asking the questions again by the team. Dr. Reese was full of energy and very genuine in helping. I was able to get in and out of there very quickly, with consultation, chit chatting and procedure all in under 25min. Which I think is a blessing because who really actually likes spending time at the doctor's office? When I wrote in an email with a question after the procedure I got a personalized phone call back. Im very happy with all the interactions from the whole team. Honestly highly recommended.

I came in for an ipl session with Nicole who has a wonderful bedside manner. Everyone in the office was so lovely and friendly with each other, that I was joking I wanted to get a job there. The location is super convenient and the office was bright and clean. I had a wonderful experience from start to finish. Nicole explained the procedure ahead of time and let me know what to expect and helped me set realistic expectations. I never felt pressured or like she was trying to upsell anything. I saw subtle results from just one session that continued to improve even months later. I'm looking forward to coming back and seeing the team at Union Square Dermatology.