San Gabriel Valley Medical Center's Online Review Report Card

I would like to thank all the staff in Same Day Surgery and OR and Pacu for the excellent care my Daughter received during her surgery!! What an outstanding group of nurses!! I will also like to thank Maria from admitting for making it such a smooth transition from admitting to surgery!!! I would highly recommend anyone that is planning or has a planned procedure at this hospital!!! Bravo!!

If you want to be left to die go here.This is the worst hospital. I have no idea how they are still operating. The staff will speak to you with their masks down but not let you be at bedside in a room that’s blocked from other people to advocate for a family member that is unable to speak for themselves. They are ruthless and unprofessional. I hope to see this hospital close.

Some of the EVS "women" do dirty things in the linen room and are lazy. If you're a patient or employee there...hang on to your husband's when around EVS woman named Rubi!! She's a HOME WRECKER!!

625 dollars to tell me they don't have the equipment to treat me.

Este hospital no etienden bien yo le dos cero Estrella es orible la Semana que paso trege mis gemelos pero me dicen que solo uno esta emfermo y el otro no cuando Los 2 tienen Fibre y solo un bebe le atendieron le dieron medicina y mi otro bebe que no atendieron se emfermo grave el doctor me dijo que Los tragera otra vez pero una emfermera me dijo ya le dijimos Antes que no traiga asu bebe Aqui no tenemos pediatra me dijo la verdad espero que consideren Antes de ir con sus bebes

This place is terrible! I was spitting up blood and I had passed out twice, and I was still sent home. Worse place ever! 💯

I don't give the 1 star lightly. I feel forever grateful to the healthcare workers who have helped us and cannot begin to express my gratitude towards them. With that said, SGVMC was the absolute worst. When I drive by and see "Heroes Work Here" I cringe and think "do they? do they really?"It's normal to worry about a loved one whose been hospitalized, but to have to worry about the quality of health care is, in my opinion, absurd.The amount of angst and horror this Hospital has caused my family is simply put, the worst. It was so bad that my entire family (including extended family) have switched insurances to ensure they can go to NOT this hospital. (Medicare + supplemental will ensure you can go to another facility).Spoke to a lawyer about legal action and it looks like the best option for accountability is reporting them (vs legal action) so that's what we've done.Nurses (They don't care)My loved one needed help sitting up to eat and asked the nurse to raise the side bar so she could utilize them as leverage to get up. The nurse said "this is not my job" and left. When my loved one complained the nurse yelled at her. I was one the phone and heard it all, I was mortified. We escalated and got an apology but only AFTER I spoke to the nurse in charge.Surgeons (They fall short).Dr. Schlaerth operated on my loved one but shouldn't have.- Background:Our case is complicated and is by no means textbook, which was obvious based on initial images. Meaning, any doctor/surgeon should have put in extra care into decision making.- Straight Up NegligenceDr. Schlaerth operated on my loved one with the intention of doing a full hysterectomy. Once inside he saw that there was no need and closed her up without performing a hysterotomy - we were inaccurately diagnosed. They were transferred to another hospital where the misdiagnoses was confirmed and surgery was delayed since they had JUST had major surgery with Dr. Schlaerth. When I asked the new surgeon if they would have operated given the images they received from Dr. Schlaerth they said "no, because it doesn't look like it's the uterus."Lack of Kindness- I could not visit my loved one due to Covid restrictions and was told by the nurse Dr. Schlaerth would call before surgery to provide an update -no call. I was then told Dr. Schlaerth was busy and would call post surgery to provide an update - no call. I googled his office and called his office but was not able to reach him. It wasn't until I utilized my network to find a mutual connection before I got a call/update, and this was 3 business days after the surgery.General ThoughtsI don't doubt Dr. Schlaerth is able to do hysterectomies successfully and without a glitch. But his negligence in actually diagnosing, in critical thinking, in gathering the right people to the table to identify the issue, or even identifying when he can't help, and when he has to send the patient to a bigger teaching hospital -- he falls short. When it really matters, he falls short.Stealing (They Steal)I bought cookies to be delivered to my loved one's room so they could hand it out to nurses/staff who have been kind/helpful. To be honest, there was a fear that my loved on wasn't being properly taken care of so we were hoping the cookies would be somewhat of a bribery so nurses would come in to check in on our loved one. I put the cookies in a bag, with a gigantic note over the cookies (covering the entire opening of the bag) indicating this bag should be delivered directly to room xx. ( I had to drop off in the lobby due to covid). In the 5 mins from drop off to room delivery 3 boxes went missing. This means someone had to read the note that was taped over the boxes, ignore the note, and steal them. This happened multiple times since I did multiple drop offs during our 1.5 week stay.

The nurses are shady , most of the staff is fake to you , only one person I met here was respectful to me . I would not even recommend my worst enemy to come to this place . I wouldn't be so disappointed if I was treated with some respect and given some dam sympathy.

This is a TERRIBLE HOSPITAL. I seriously wonder how many patients who entered this nasty hospital with Covid 19 actually survived.  I can only imagine the have a higher rate of deaths than most other hospitals!!My son died here!  He was only 54!!!

Todo muy limpio y ordenado